Michael Kors Assistant Store Manager
Michael Kors seeks an Assistant Store Manager in Nags Head, NC — lead store operations, clienteling and omnichannel sales.
Overview
Michael Kors is an American luxury lifestyle brand specializing in ready-to-wear, accessories and footwear. As part of Capri Holdings Limited, the label operates a global retail network and emphasizes fashion-forward design, customer service excellence and career mobility across sister brands.
Role & Responsibilities
- Deliver an elevated, personalized customer experience and drive sales performance through effective clienteling and styling.
- Lead and execute daily opening and closing procedures and maintain exemplary store operations and visual standards.
- Coach, develop and motivate sales associates to achieve individual and store KPIs, fostering a high-performance team culture.
- Build and maintain a client book, nurturing lasting customer relationships to increase traffic and repeat business.
- Leverage omnichannel tools and retail technology to maximize sales, fulfilment and client engagement.
- Support the Store Manager in implementing business plans, inventory controls and local merchandising initiatives.
- Demonstrate flexibility in a fast-paced retail environment and act as a brand ambassador at all times.
Qualifications
- Minimum 3+ years of relevant retail management experience, preferably within fashion or luxury retail.
- Proven leadership and people-development capabilities with experience coaching sales teams.
- Strong clienteling skills with a demonstrated ability to build and maintain customer relationships.
- Customer service obsession with a natural aptitude for styling and selling.
- Technologically literate with the ability to use omnichannel retail systems and POS tools.
- Flexible availability to work retail hours, including weekends and holidays.
Skills
Experience
Minimum 3+ years of retail management experience with a proven track record of driving sales, developing teams and delivering exceptional customer service; luxury or fashion retail experience preferred.
Education
High school diploma or equivalent required; bachelor’s degree in business, fashion or a related field preferred.
Workplace
The role is situated in Nags Head, North Carolina, USA — conveniently close to Norfolk. There are currently 4 open positions in Nags Head on Cerulean. Within North Carolina, Cerulean currently features 26 open roles. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.
Benefits
Cross-Brand Discount; Flexible schedule; Internal mobility across Jimmy Choo and Michael Kors; Exclusive employee sales; Clothing allotment
Culture
Michael Kors cultivates a fast-paced, fashion-forward retail environment that prizes client-centric service and commercial performance. Employees benefit from brand pride, opportunities for internal mobility across Capri Holdings brands and emphasis on professional development and mentorship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.