Michael Kors Assistant Store Manager
- Location
- Los AngelesCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 2, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Michael Kors Assistant Store Manager in Los Angeles, CA. Lead retail operations, sales, and staff management. Full-time luxury fashion retail position.
Role & Responsibilities
- Meet personal and store sales goals while ensuring team achievement of targets
- Track, monitor, and communicate business results to senior leadership
- Enforce elevated sales and service standards across all associates through exemplary personal performance
- Develop personal sales techniques and mentor associates to maximize sales conversion and transaction value
- Maintain compliance with all sales-related policies and procedures
- Cultivate in-depth product knowledge and provide ongoing merchant training to selling staff
- Monitor fashion industry trends and market developments to inform merchandising decisions
- Ensure associates deliver the highest standard of customer service
- Build and maintain repeat clientele through personal client relationship management and staff support
- Resolve customer concerns and complaints with efficiency and professionalism
- Assist sales associates with customer service issues including dissatisfied customers, returns, and defective merchandise
- Collaborate with store manager on risk management, physical security, store cash controls, and inventory oversight
- Train and support staff on proper point-of-sale register usage and system maintenance
- Execute all management-level register functions with accuracy
- Participate in store inventory counts and reconciliations
- Implement and maintain cash control procedures including bank deposits, safe funds, and petty cash management
- Assist in merchandising and visual directive implementation and maintenance
- Maintain selling floor presentation standards ensuring organization, cleanliness, and brand-aligned visual imagery
- Process merchandise deliveries in a timely and accurate manner
- Identify and escalate product concerns and inventory needs to support business objectives
- Assist in recruitment, selection, and onboarding of new team members
- Support integrity of payroll processes and procedures
- Provide continuous performance feedback and conduct associate evaluations
- Address human resources matters with urgency and effectiveness, escalating to HR as needed
- Ensure brand image and grooming standards are upheld consistently by all team members
Qualifications
- Minimum 3 years retail experience
- 1-2 years specialty retail management experience
- Strong sales acumen and track record of exceeding targets
- Demonstrated ability to train and develop retail associates
- Proficiency in point-of-sale systems and inventory management
- Excellent customer service and problem-resolution skills
- Strong organizational and time management abilities
- Leadership capability with ability to motivate and mentor a diverse team
Skills
Experience
Minimum 3 years of retail experience, including 1-2 years in a specialty retail management capacity. Demonstrated ability to drive sales results, build client relationships, and lead a high-performing team in a fast-paced luxury retail environment.
Education
High school diploma or equivalent required; college degree or retail management certification preferred.
Workplace
The successful candidate will be located in Los Angeles, California, USA.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager», «Sales Manager», «Retail Operations Manager», «Store Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.