Michael Kors Assistant Store Manager
About Michael Kors
Michael Kors is a global luxury lifestyle brand known for accessible luxury in accessories, footwear and ready-to-wear. The brand is part of Capri Holdings Limited alongside other premium houses, and offers a fast‑paced retail environment with global reach, brand-forward merchandising and internal mobility across affiliated labels.
Michael Kors seeks an Assistant Store Manager in Charlotte, NC to lead retail teams, drive omni‑channel sales and elevate client relationships.
Role & Responsibilities
- Deliver an elevated customer experience and drive sales through expert clienteling and styling.
- Lead and execute opening and closing procedures and daily operational tasks to ensure store standards.
- Coach, develop and motivate the sales team to meet individual and store performance targets.
- Build and maintain a client book to increase repeat business and drive traffic through personalised outreach.
- Leverage omni‑channel tools and retail technology to maximise conversion and fulfilment across channels.
Qualifications
- Minimum 3+ years of relevant retail management experience in fashion or luxury retail (required).
- Demonstrated ability to lead, mentor and develop a sales team with measurable performance improvements.
- Proven track record in clienteling and building lasting customer relationships.
- Strong commercial acumen with experience driving omni‑channel sales and using retail technology (preferred).
- Passion for fashion, a service‑oriented mindset and entrepreneurial drive.
Skills
Experience
At least three years of progressive retail management experience in a fashion or luxury environment, including hands‑on leadership of sales teams, client development, and daily store operations focused on meeting sales targets and delivering superior customer service.
Education
High school diploma or equivalent required; bachelor's degree in business, fashion merchandising or a related field preferred.
Workplace
The role is situated in Charlotte, North Carolina, USA.
Benefits
Cross‑Brand Discount; Flexible schedule; Internal mobility across Jimmy Choo and Michael Kors; Exclusive employee sales; Clothing allotment
Culture
The workplace emphasizes a fashion‑forward, client‑centric culture that values style, teamwork and commercial drive. Employees benefit from a fast‑paced retail environment with opportunities for professional development and cross‑brand mobility within Capri Holdings.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Retail Manager», «Deputy Store Manager», «Assistant Boutique Manager», «Retail Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.