Michael Kors Assistant Store Manager
Michael Kors in Barberino di Mugello, Italy seeks an Assistant Store Manager to lead sales, operations and team development.
Overview
Michael Kors is a global luxury lifestyle brand within the Capri Holdings portfolio. The label operates an international network of retail boutiques and wholesale partners, emphasising accessible luxury, strong brand presentation and a customer-centric retail experience. As part of Capri Holdings, employees benefit from cross-brand mobility and opportunities within a multi-brand luxury group.
Role & Responsibilities
- Lead, motivate and coach the store team to deliver a culture of accountability, excellent client service and high performance.
- Support recruitment, onboarding, training and ongoing development to cultivate Michael Kors brand ambassadors.
- Drive sales on the floor by example, monitor daily performance and implement action plans to achieve and exceed targets.
- Manage and proactively leverage the client database and clienteling tools to increase customer engagement and lifetime value.
- Plan and support local customer events and initiatives to generate incremental revenue.
- Oversee store operations including inventory integrity, scheduled audits, bi-annual inventories and adherence to store standards.
- Use company communication platforms to cascade updates and take timely operational actions.
- Contribute to meeting operational budgets and developing local business strategies alongside the management team.
Qualifications
- Proven retail and people-management experience in a fast-paced, customer-focused environment.
- Demonstrable leadership and team-building capabilities with a collaborative mindset.
- Proficiency using technology to support sales and client engagement (client databases, clienteling tools).
- Strong analytical ability to interpret performance reports and translate insights into action plans.
- Excellent organisational skills, attention to detail and the capacity to perform under pressure.
- Fluency in English with effective verbal and written communication skills.
Skills
Experience
Proven retail management experience with responsibility for driving sales, coaching staff and managing store operations in a fast-paced, brand-driven environment. Experience analysing sales performance and executing corrective action plans is required.
Education
High school diploma or equivalent required; a tertiary qualification in retail management, business or hospitality is preferred, or equivalent professional experience in luxury retail.
Workplace
This position is based in Barberino di Mugello, Tuscany, Italy, within easy reach of Florence. Cerulean lists 2 open roles in Barberino di Mugello. The broader Tuscany area accounts for 268 active listings on Cerulean, 3 of which are new. In Italy as a whole, Cerulean currently features 1.295 open positions, with 27 posted this week.
Benefits
Cross-Brand Discounts & Private Employee Sales; Vacation Allowance (paid time off); Internal Mobility Across Capri Brands; Employee Assistance Program (confidential support for mental, emotional and financial wellbeing).
Culture
Michael Kors operates within a fast-paced, creative retail environment that values strong customer service, brand stewardship and commercial agility. As part of Capri Holdings, the employer promotes internal mobility and a diverse, inclusive workplace, encouraging collaboration and development across its portfolio of brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.