Michael Kors Assistant Manager

Location
Employment
Full-Time
Seniority
Manager
Posted
Apr 26, 2026

About Michael Kors

Michael Kors is a global luxury fashion house known for modern American sportswear, accessories and leather goods. The brand operates internationally across retail, wholesale and digital channels and is part of Capri Holdings, a luxury fashion group that includes complementary maisons.

Michael Kors — Assistant Manager in Austin, TX. Lead sales, operations, merchandising and people development in a flagship luxury boutique.

Role & Responsibilities

  • Drive personal and store sales performance to meet and exceed targets; monitor and communicate business results to the store leadership team.
  • Model and enforce elevated standards of sales and customer service; coach and develop selling staff to maximise conversion and average transaction value.
  • Cultivate repeat clientele through proactive clienteling and assist associates in building and utilising client books.
  • Resolve client issues, complaints and product concerns promptly and professionally; support associates with returns and defective merchandise cases.
  • Partner with the Store Manager on risk management, physical security, cash controls and inventory management; participate in inventories and audit-related tasks.
  • Execute and train staff on register and cash procedures, including bank deposits, safe funds and petty cash; perform management register functions as required.
  • Implement and maintain visual merchandising directives; ensure the sales floor is organised, on-brand and merchandised to maximise sales.
  • Support recruitment, training and performance evaluation of store staff; ensure professional image and grooming standards are maintained.
  • When applicable, manage logistic tasks such as transporting product to/from offsite locations and overseeing timely processing of deliveries.

Qualifications

  • Minimum 3 years of retail experience with 1–2 years in specialty retail management or supervisory role.
  • Demonstrated ability to lead, coach and develop store-level teams to achieve sales and service objectives.
  • Strong customer service orientation with proven experience resolving client complaints and building repeat business.
  • Solid understanding of inventory control, cash handling procedures and basic loss-prevention practices.

Skills

Clienteling and customer relationship management Sales coaching and team development Cash handling and register management Inventory control and stock management Visual merchandising implementation Risk management and store security Performance monitoring and business reporting Conflict resolution and complaint handling

Experience

Minimum three years of retail experience, including one to two years in a specialty retail management or supervisory capacity.

Education

High school diploma or equivalent required; bachelor's degree in business, retail management or a related field preferred.

Workplace

This position is based in Austin, Texas, USA.

Culture

The workplace emphasises a fast-paced, creative retail environment rooted in contemporary luxury and customer excellence. As part of Capri Holdings, the brand offers exposure to global retail standards, collaborative teams and opportunities to develop commercial and leadership capabilities within a prominent fashion maison.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Retail Assistant Manager», «Boutique Assistant Manager», «Sales Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Michael Kors

Michael Kors Assistant Manager

Austin, USA

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