Alexander McQueen Store Team Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 30, 2026
About Alexander McQueen
Alexander McQueen is a British luxury house renowned for bold tailoring and avant-garde design. The brand is part of the Kering group and operates internationally from a London-based creative studio and ateliers, delivering runway-led collections and high-touch boutique experiences.
Alexander McQueen seeks a Store Team Manager in Dubai to lead boutique performance, client experience and team development.
Role & Responsibilities
- Lead day-to-day store operations on the shop floor, supporting the Store Manager to develop and implement business plans and action plans for assigned departments.
- Drive the team to exceed financial targets by monitoring sales performance, analysing KPIs and proposing corrective actions to maximise contribution to store results.
- Deliver and model exceptional client experience across all touchpoints, leading client appointments, clienteling activities and proactive complaint resolution.
- Coach, develop and motivate client advisors through regular feedback, performance conversations, individual action plans and product training.
- Collaborate with local and regional functions (Product, VM, CRM) to ensure commercial execution aligns with House guidelines and market opportunities.
- Ensure compliance with loss prevention, HR policies and visual merchandising standards while maintaining a professional, high-performance team environment.
- Promote omni-channel awareness and coach the team in using digital tools to improve client relationships and achieve business objectives.
Qualifications
- Proven track record of team sales management in retail, luxury retail or service industries with demonstrable ability to drive store performance.
- Strong commercial acumen and understanding of retail KPIs, with experience in budget management and action-planning to achieve targets.
- Demonstrated coaching and people-development skills, including ability to conduct performance conversations and identify internal talent.
- Excellent verbal and written communication skills, confident public speaker and able to engage external stakeholders.
- High level of integrity with experience in store operations, loss prevention compliance and adherence to company policies.
- Flexibility to work a retail schedule including evenings, weekends and public holidays; ability to manage competing priorities under pressure.
Skills
Experience
Significant experience managing a sales team in retail or luxury retail with proven ability to meet and exceed store financial targets, develop staff, and implement commercial action plans.
Education
High school diploma or equivalent required; bachelor's degree in business, retail management or a related field preferred.
Workplace
The successful candidate will be located in Dubai, Dubai, UAE.
Culture
Alexander McQueen cultivates a creative, collaborative environment that prizes empowerment, teamwork, respect and kindness. The maison expects leaders to inspire high standards of craftsmanship and client service while fostering individual development and collective ambition.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Alexander McQueen, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Manager», «Boutique Team Leader», «Assistant Store Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.