Alexander McQueen Store Director
About Alexander McQueen
Alexander McQueen is a British luxury fashion house and member of the Kering group, recognised for theatrical design, uncompromising craftsmanship and a bold creative vision. The brand operates a global retail network and atelier-based design studio, offering a workplace that blends couture-level standards with commercial retail discipline within an international luxury portfolio.
Alexander McQueen seeks a Store Director in Beverly Hills (Rodeo Drive) to lead boutique operations, client development and sales. $160,000–$180,000/yr.
Role & Responsibilities
- Set and implement the store strategy and vision to achieve financial targets and maximise sales performance.
- Lead daily store operations including loss prevention, inventory controls, merchandising standards, and budget management to meet operating objectives.
- Drive an exceptional client experience across all touchpoints; champion client acquisition, retention and a strong private appointment culture.
- Analyse store performance and propose targeted action plans; communicate KPIs and performance standards to the team.
- Develop and coach the retail team through regular performance reviews, monthly coaching, recruitment, onboarding and talent development.
- Promote omnichannel awareness and encourage the use of digital tools and CRM to personalise client relationships and capture meaningful customer data.
- Represent the brand locally to increase foot traffic, promote events and partnerships, and capture competitive market share.
- Ensure compliance with company policies, visual merchandising guidelines and headquarters directives; participate in buying feedback when requested.
Qualifications
- Significant sales management experience in retail, ideally within luxury or high‑end fashion environments.
- Proven track record of driving store performance and delivering against commercial KPIs, including P&L and budget management.
- Strong coaching and team development skills with experience conducting performance reviews and succession planning.
- Commercial awareness and strong business acumen, including ability to interpret sales metrics and market trends.
- Excellent verbal and written communication skills, with confidence in public speaking and stakeholder engagement.
- High level of organisation, resilience under pressure, and ability to manage competing priorities in a fast‑paced environment.
- Flexibility to work a retail schedule including evenings, weekends and holidays; ability to lift and handle light inventory and climb ladders safely.
Skills
Experience
Minimum 5–7 years of progressive leadership experience in luxury or premium retail, with demonstrated responsibility for store-level P&L, team leadership, client development and operational excellence.
Education
Bachelor’s degree in Business, Retail Management, Fashion or related field preferred, or equivalent professional retail leadership experience.
Workplace
The role is situated in Beverly Hills, California, USA — conveniently close to Los Angeles.
Compensation
The base compensation for this position ranges from USD 160,000 to USD 180,000 per annum.
Culture
The workplace emphasises empowerment, teamwork, respect and kindness, promoting a collaborative and client‑centric environment. As part of the Kering group, the brand values creativity, craftsmanship and diversity, and seeks leaders who model the House behaviours while driving commercial results.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Alexander McQueen, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Director», «Boutique Director», «Flagship Store Director», «Retail General Manager», «Store Manager — Luxury Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.