- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 5, 2026
About Alexander McQueen
Alexander McQueen stands as a house of uncompromising creativity, where British tailoring, theatrical imagination and exquisite craftsmanship converge. Founded in London by Lee Alexander McQueen, the brand continues to cultivate a culture defined by emotional storytelling, technical mastery and bold innovation. As an employer, Alexander McQueen offers professionals the opportunity to contribute to a globally respected luxury maison within an environment that values individuality, precision and artistic courage. From ateliers and design studios to retail, merchandising and corporate functions, its teams are united by a commitment to excellence, sustainability and the enduring power of fashion as a form of cultural expression.
The Senior Client Advisor delivers tailored client service, develops client relationships and loyalty, drives sales and cross-selling, and supports visual presentation and store operations in line with Alexander McQueen standards. The role requires proven experience in a similar fashion retail position, strong selling and communication skills, commercial awareness, and luxury product knowledge.
Role & Responsibilities
- Deliver an exceptional client experience by greeting, listening to and assisting clients, exceeding their needs and demonstrating excellent knowledge of products and Alexander McQueen’s history and heritage.
- Discuss general fashion trends and developments in the luxury market with clients, showing passion for fashion and luxury products.
- Maintain open, constructive communication with team members, collaborate and propose effective solutions when needed.
- Contribute to product visual displays in accordance with Alexander McQueen visual standards.
- Maintain store functionality and appropriate product levels on the sales floor in line with corporate policies and procedures.
- Follow company grooming standards and policies.
- Exceed individual financial targets and maximize personal sales performance, contributing to the success of the store.
- Proactively pursue cross-selling opportunities across all product categories available in the store.
- Maintain and develop client relationships through a tailored approach, using CRM and digital tools.
- Strengthen client loyalty by participating in department or store clienteling initiatives.
- Keep product knowledge, sales techniques, client services, and company policies and procedures up to date.
- Handle products with the highest level of care and respect.
- Comply with company procedures for operational guidelines, stock, cash activity, inventory, logistics and head-office reporting, ensuring policies and procedures are proactively implemented.
Qualifications
- Proven experience in a similar role within fashion retail companies.
- Proven ability to drive and exceed individual and store KPIs.
- Excellent commercial awareness.
- Team-player mentality.
- Strong verbal and written communication skills.
- Strong selling skills and ability to overcome objections.
- Customer-centric approach and entrepreneurial spirit.
- Ability to work in a fast-moving, dynamic environment.
- Luxury product knowledge.
Skills
Experience
Proven experience in a similar role within fashion retail companies.
Workplace
This position is based in Guangdong, Guangdong, China.
Explore jobs in China.
Culture
Alexander McQueen fosters a bold, highly creative workplace where exceptional craftsmanship, innovation, and a deep respect for British fashion heritage shape the employee experience. The House values individuality, collaboration, and artistic courage, offering an environment where teams are encouraged to push boundaries while upholding the precision and excellence of a luxury maison.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Alexander McQueen, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Consultant», «Senior Retail Advisor», «Senior Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.