Alexander McQueen Client Advisor
- Location
- Seniority
- Junior
- Compensation
- $19–21/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 22, 2026
About Alexander McQueen
Alexander McQueen is a British luxury fashion house within the Kering group, acclaimed for its avant‑garde tailoring, theatrical creativity and uncompromising craftsmanship. The maison operates a global retail network and studios in London, offering employees exposure to high standards of product knowledge, artisanal detail and a client‑centric retail environment.
Alexander McQueen Client Advisor — Central Valley (Woodbury), NY. Retail role focused on clienteling, sales and CRM; hourly rate $19–$21.
Role & Responsibilities
- Deliver an exceptional, personalised client experience by greeting, listening and advising clients with deep product and brand knowledge.
- Own and develop client relationships through bespoke service and the use of CRM and digital tools to increase loyalty and lifetime value.
- Proactively identify and execute cross‑selling opportunities across all product categories to maximise individual and store sales performance and meet KPIs.
- Participate in department/store clienteling initiatives and events to strengthen client engagement and retention.
- Uphold shopfloor presentation and visual merchandising standards, execute stock procedures, cash handling and regular reporting activities in line with company policies.
- Foster collaborative, constructive communication within the team, promote a positive working environment and adhere to the House Code of Behaviours.
- Maintain professional grooming and presentation consistent with brand standards and embrace continual learning through feedback from colleagues and management.
Qualifications
- Proven experience in a client‑facing role within fashion retail or a related customer service environment.
- Demonstrable ability to drive and consistently exceed individual and store KPIs.
- Genuine interest in fashion, awareness of luxury market trends and engagement with social media and industry news.
- Excellent verbal and written communication skills with strong selling abilities and objection‑handling techniques.
- Client‑centric mindset with entrepreneurial drive and a team‑player attitude.
- Proficient use of CRM and digital retail tools.
- Physical capability to be mobile for extended periods, climb ladders and regularly lift packages of approximately 10 lbs.
Skills
Experience
Previous experience in luxury or premium fashion retail or a high‑level customer service role is required, with a track record of meeting sales targets and managing client relationships using CRM tools.
Education
High school diploma or equivalent; vocational or retail/hospitality qualifications preferred.
Workplace
This position is based in Central Valley, New York, USA, within easy reach of New York.
Compensation
The base compensation for this position ranges from USD 19 to USD 21 per hour.
Culture
The maison emphasises creativity balanced with discipline, encouraging empowerment, teamwork, respect and kindness across its teams. Employees operate in a collaborative, high‑performing retail environment where professional presentation, continuous learning and client devotion are core values.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Alexander McQueen, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Client Advisor», «Client Relations Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.