Alexander McQueen Assistant Store Director
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $110,000–130,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 16, 2026
About Alexander McQueen
Alexander McQueen is a British luxury fashion house within the Kering group, recognised for its provocative aesthetic, meticulous tailoring and atelier-led craftsmanship. The brand operates flagship boutiques worldwide and combines theatrical creativity with rigorous retail standards, delivering a highly curated client experience.
Alexander McQueen Assistant Store Director in New York (Madison Ave) — lead flagship store operations and client development. Salary $110,000–$130,000/year.
Role & Responsibilities
- Lead and execute the store strategy and vision to achieve financial targets, maximize sales and grow market share for the Madison Avenue flagship.
- Drive client development and retention through high-touch service, private appointments, CRM data capture and personalised after-sales experiences.
- Coach, develop and motivate the store team; conduct performance reviews, monthly coaching sessions and build a local talent pipeline.
- Manage store operations including budgets, payroll submission, inventory reconciliations, loss prevention audits and compliance with company policies.
- Oversee visual merchandising standards, incoming/outgoing merchandise logistics, borrow/consignment programmes and organisation of front- and back-of-house assets.
- Analyse store performance and propose actionable improvement plans; translate KPIs into team objectives and measurable targets.
- Represent the brand within the local market, drive footfall through community outreach and events, and support omni-channel awareness and digital clienteling.
Qualifications
- Significant sales management experience in retail, luxury retail or a service-related industry with proven ability to drive store performance.
- Strong commercial acumen and familiarity with key retail performance indicators.
- Demonstrated coaching and people-development capability; experience conducting reviews and building talent pipelines.
- Proven budget and expense management experience, including cost control and payroll processes.
- Excellent verbal and written communication skills, confident public speaking and stakeholder engagement.
- Strong analytical skills, comfortable with performance analysis and translating insight into action.
- Flexibility to work retail hours including evenings, weekends and holidays; ability to lift and be mobile for extended periods.
Skills
Experience
Proven track record of senior retail leadership with responsibility for sales targets, team management and store operations. Experience in luxury or premium retail environments is essential.
Education
Bachelor's degree in business, retail management, fashion or a related discipline preferred, or equivalent demonstrable experience in luxury retail leadership.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 110,000 to USD 130,000 per annum.
Culture
The maison fosters a creative, high-performance environment that values empowerment, respect and teamwork. As part of the Kering group, the workplace emphasises professional development, inclusivity and a client-centric approach while maintaining exacting standards of craftsmanship and presentation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Alexander McQueen, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Director», «Assistant Store Manager», «Retail Operations Manager», «Flagship Assistant Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.