- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 30, 2026
About Mayors
Founded in 1910, Mayors is an American luxury jeweler and watch retailer with a distinguished presence in Florida and Georgia. Part of the Watches of Switzerland Group, the brand combines a longstanding jewelry heritage with a curated selection of prestigious timepieces. As an employer, Mayors offers a client-focused environment where product knowledge, discretion and attentive service are central to the professional experience. Its retail and specialist roles call for commercial acumen, meticulous standards and the ability to cultivate lasting relationships, appealing to professionals who value craftsmanship and wish to build their careers within the world of fine jewelry and luxury watches.
Mayors is seeking a Showroom Administrator and Service Consultant in Tampa to coordinate service orders, oversee aftercare and showroom administration, and support workflow, special orders, and spare parts. This permanent, full-time role requires schedule flexibility for evenings and weekends and offers medical, dental, life, and disability benefits, ongoing training, career growth potential, and staff purchase discounts.
Role & Responsibilities
- Coordinate, prioritize, and follow up on all service orders.
- Ensure showroom administration aligns with company procedures.
- Maintain the quality of each aftercare experience.
- Support showroom workflow and manage special orders and spare parts.
- Support clients and colleagues while maintaining high service standards and creating an outstanding showroom experience.
- Help maintain long-term operational efficiency.
Qualifications
- Ability to manage and deliver operating costs and identify suitable efficiency improvements.
- Excellent project, planning, change, and time-management capabilities.
- Exceptional communication and interpersonal skills.
- IT literate.
- Highly numerate, with the ability to understand and analyze performance and make effective decisions to ensure KPIs are delivered.
- Results-focused, with an understanding of business and client priorities.
- Flexible and adaptable to change.
- Jewelry or watch product knowledge preferred.
- Technical knowledge of timepieces and the ability to change or size straps and bracelets.
- Schedule flexibility and availability to accommodate showroom hours, including evenings and weekends.
Skills
Benefits
Medical, dental, life, and disability benefits; comprehensive ongoing training; career growth potential; generous staff purchase discounts.
Culture
Mayors’ workplace culture is shaped by its heritage in fine jewelry and luxury watches, emphasizing product expertise, attentive service, and lasting client relationships. Its boutique environment combines precision, discretion, and teamwork, placing an appreciation for craftsmanship and highly personalized service at the heart of employees’ work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Mayors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Showroom Service Administrator», «Client Service Consultant», «Aftercare Service Consultant», «Showroom Operations Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.