- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 15, 2026
The Sales Manager at Mayors leads showroom sales, client service, and operational performance, executing the business plan, achieving sales objectives, controlling costs, and improving processes. The permanent, full-time role requires flexible availability for evenings and weekends and offers medical, dental, life, and disability benefits, ongoing training, career growth potential, and staff purchase discounts.
Role & Responsibilities
- Execute the showroom business plan, drive exceptional client service, achieve sales objectives, and maintain effective cost controls.
- Oversee operational excellence through continuous review and improvement of processes and procedures to ensure a seamless, client-focused environment.
- Act as a link between sales, operations, and clients; proactively address challenges, identify opportunities, and support the showroom’s ongoing success while maintaining high professional standards.
- Lead, mentor, and coach high-performing sales teams.
- Manage and deliver operating costs, identifying suitable efficiency improvements.
- Develop and implement business strategies.
- Analyze sales performance.
Qualifications
- Retail management experience, ideally in a luxury environment.
- Jewelry or timepiece product knowledge.
- Advanced selling and negotiation skills.
- External jewelry or retail qualifications.
- Proven record of sales and management achievements.
- Comfort with high price points.
- Numeracy and ability to understand and analyze sales performance.
- IT proficiency, including POS systems and Microsoft Office.
- Ability to thrive in a fast-paced, high-volume location.
- Flexible availability to accommodate showroom hours, including evenings and weekends.
Skills
Experience
Retail management experience, ideally within a luxury environment.
Workplace
This position is based in Aventura, Florida, USA, within easy reach of Miami.
Explore jobs in the USA.
Benefits
Medical, dental, life, and disability benefits; comprehensive ongoing training; career growth potential; generous staff purchase discounts.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Mayors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Manager», «Showroom Manager», «Sales Team Manager», «Luxury Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.