- Employment
- Full-Time
- Seniority
- Entry-Level
- Industry
- Fine Watches & Horology
- Posted
- Oct 17, 2026
About Mayors
Founded in 1910, Mayors is an American luxury jeweler and watch retailer with a distinguished presence in Florida and Georgia. Part of the Watches of Switzerland Group, the brand combines a longstanding jewelry heritage with a curated selection of prestigious timepieces. As an employer, Mayors offers a client-focused environment where product knowledge, discretion and attentive service are central to the professional experience. Its retail and specialist roles call for commercial acumen, meticulous standards and the ability to cultivate lasting relationships, appealing to professionals who value craftsmanship and wish to build their careers within the world of fine jewelry and luxury watches.
The Client Experience Host delivers a world-class client experience at Mayors, facilitating distinctive experiences through creative research and exceptional hospitality while maintaining client experience stations and supporting Sales Consultants in the showroom and VIP room. This is a permanent, full-time role requiring schedule flexibility for showroom hours, including evenings and weekends.
Role & Responsibilities
- Deliver a world-class client experience to all clients.
- Engage clients professionally using exceptional communication and interpersonal skills.
- Facilitate unique, engaging client experiences through creative research and exceptional hospitality.
- Maintain well-stocked and orderly client experience stations.
- Assist Sales Consultants in the showroom and VIP room in delivering an exceptional client experience.
Qualifications
- Jewelry and watch product knowledge preferred.
- Hospitality experience strongly preferred.
- Exceptional communication and interpersonal skills.
- Ability to build excellent working relationships with clients.
- Basic selling skills and techniques.
- Experience working within a high-performing team.
- IT literacy.
- Flexibility and adaptability to change.
- Ability to maintain confidentiality at the highest level.
- Excellent organizational skills.
- Ability to multitask.
- Well-presented, with a positive, can-do attitude.
- Flexible schedule and availability to accommodate showroom hours, including evenings and weekends.
Skills
Benefits
Medical, dental, life and disability benefits; comprehensive ongoing training; career growth potential; generous staff purchase discounts; competitive earnings.
Culture
Mayors’ workplace culture is shaped by its heritage in fine jewelry and luxury watches, emphasizing product expertise, attentive service, and lasting client relationships. Its boutique environment combines precision, discretion, and teamwork, placing an appreciation for craftsmanship and highly personalized service at the heart of employees’ work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Mayors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Associate», «Client Services Host», «Guest Experience Associate», «Client Relations Host», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.