- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €25,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 9, 2026
About Max Mara
Founded in 1951 by Achille Maramotti in Reggio Emilia, Max Mara is an Italian luxury house distinguished by its refined tailoring, celebrated coats and modern approach to womenswear. Combining sartorial tradition with industrial expertise, the family-owned brand has built an international presence rooted in quality, functionality and enduring elegance. As an employer, Max Mara brings together creative, technical and commercial disciplines, with career paths spanning design, product development, retail and corporate functions. Its distinctive heritage and global reach offer a professional setting where attention to detail, an understanding of contemporary women’s lives and a consistent expression of brand identity are central.
Max Mara seeks a full-time Sales Assistant for its flagship store in Milan. The role calls for customer-focused service, styling and storytelling, and a proactive approach to individual and team results; previous retail or customer-facing experience is required. Gross annual pay starts at €25,000 under the CCNL DMO (Distribuzione Moderna Organizzata), Commercio (FederDistribuzione), with the specific amount based on skills, experience, qualifications and gender-neutral internal equity criteria.
Role & Responsibilities
- Deliver an excellent customer experience by listening to customers and attending to their needs.
- Build engaging, empathetic relationships with customers of different nationalities.
- Work toward individual and team results.
- Apply a passion for styling and attention to detail.
- Use storytelling to engage customers.
Qualifications
- Good knowledge of English.
- Proactive, energetic, and comfortable working in a dynamic, fast-paced environment.
- Customer-oriented and motivated to achieve results.
- Interested in digital retail.
- Available, flexible, and dynamic.
- Previous experience in retail or in a customer-facing role.
Skills
Experience
Previous experience in retail or in a customer-facing role.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position is EUR 25,000 per annum.
Culture
Max Mara’s workplace culture is shaped by its Italian tailoring heritage, with a strong emphasis on craftsmanship, precision and timeless design. Its professional environment brings creative vision and technical expertise together around a shared commitment to quality and the evolving needs of modern women.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.