- Location
- Reggio Emilia Emilia-Romagna Italy
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Max Mara Fashion Group
Founded in 1951 by Achille Maramotti in Reggio Emilia, Italy, Max Mara Fashion Group is a family-owned fashion group distinguished by its tailoring expertise, industrial innovation and enduring vision of modern womenswear. Its portfolio includes Max Mara, Sportmax, Weekend Max Mara and Marella, each with a distinct identity. As an employer, the Group brings together creative, technical and commercial expertise across design, product development, manufacturing, retail and corporate functions. Its international presence offers a professional environment where Italian heritage meets diverse markets, appealing to talent drawn to quality, precision and the evolution of a long-established fashion business.
The Retail Supervisor manages all sales outlet activities within an assigned territory, ensuring achievement of quantitative objectives (budget, turnover, profitability) and qualitative standards (brand image) in line with brand guidelines and company protocols. The role encompasses responsibility for strategic store performance analysis, rapid tactical implementation based on specific store contexts, and long-term business strategy execution. For directly operated stores or concessions, the supervisor maintains direct responsibility for human resources, operational costs, and capital investments.
Role & Responsibilities
- Achieve quantitative and qualitative business targets across assigned stores, including budget, turnover, and profitability objectives while maintaining brand image integrity
- Manage all operational costs in alignment with allocated budgets and financial performance expectations
- Maintain and elevate point-of-sale environments, staff performance standards, and product presentation in compliance with company standards and brand philosophy
- Select, develop, and deploy store personnel with appropriate task assignments and performance targets aligned to business objectives
- Monitor store operations proactively and reactively to implement rapid solutions that maintain alignment with business goals
- Oversee staff development through targeted training programs addressing product knowledge, customer engagement, sales techniques, and omnichannel coordination
- Manage, coordinate, and control assigned resources including personnel, operational costs, and capital investments
- Promote continuous organizational learning through proactive, collaborative, and digital innovation initiatives
- Implement and advance digital technology adoption across functional operations and stakeholder interactions
- Champion sustainable development practices encompassing environmental stewardship, business process optimization, and organizational community engagement
Qualifications
- Minimum 1–2 years of prior experience in a retail supervisory or similar management role
- Demonstrated ability to consistently achieve business targets and drive store performance growth
- Proven expertise in cost management and budget administration
- Strong capability in staff recruitment, development, and performance management
- Analytical and diagnostic skills applied to store performance optimization and strategic decision-making
- Advanced English language proficiency (C1 level)
- Full availability for frequent travel as role requirements demand
Skills
Experience
Minimum 1–2 years of direct experience in a retail supervisory, store management, or equivalent role. The candidate must demonstrate a track record of achieving business targets, managing store operations, and leading teams within a retail or luxury environment.
Education
Not specified in source material.
Workplace
This position is based in Reggio Emilia, Emilia-Romagna, Italy, within easy reach of Bologna.
Explore jobs in Emilia-Romagna or in Italy.
Culture
Max Mara Fashion Group’s workplace culture is shaped by its Italian tailoring heritage, family-owned identity and enduring commitment to quality. Across its portfolio of brands, its professional environment brings together creative and technical expertise, balancing meticulous attention to detail with the demands of an international fashion business.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Max Mara Fashion Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Area Sales Manager», «Retail Operations Lead», «Store Performance Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.