Max Mara Fashion Group Store Manager

Employment
Full-Time
Seniority
Mid-Level
Posted
Sep 30, 2026

Store Manager position at Marella Naples. Lead retail operations and team on Via Toledo. Max Mara Fashion Group.

Role & Responsibilities

  • Maximize store sales and achieve quantitative and qualitative targets assigned by Retail Direction whilst maintaining brand identity and customer experience standards
  • Lead, motivate, and develop the floor team in alignment with company values, leveraging each team member's potential and ensuring clear internal communication
  • Organize staffing schedules and plan daily store activities to optimize task distribution and operational efficiency
  • Monitor store performance through continuous KPI analysis (both individual and store-level metrics) to drive achievement of targets
  • Ensure exceptional customer service standards and foster customer loyalty initiatives that reflect the Marella brand identity

Qualifications

  • Proven managerial experience within structured fashion retail companies
  • Excellent English language proficiency
  • Strong digital orientation and comfort with retail technology systems
  • Demonstrated proactivity, results-oriented mindset, and high energy
  • Ability to engage customers with empathy and foster meaningful client relationships across diverse nationalities

Skills

Team leadership and staff development Sales performance analysis KPI monitoring and reporting Customer relationship management Schedule planning and workforce organization Digital retail systems proficiency

Experience

Mid-level to senior management experience in fashion retail. Candidates should demonstrate a track record of leading retail teams, achieving sales targets, and managing store operations within premium or luxury fashion brands.

Education

Not specified

Workplace

This position is based in Naples, Campania, Italy.

Benefits

14-month salary per national retail trade agreement (CCNL Federdistribuzione); full-time contract; seasonal uniform provision; meal vouchers (Ticket Restaurant); corporate welfare benefits; career development opportunities within Max Mara Fashion Group

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Max Mara Fashion Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Fashion Retail Manager», «Sales Manager», «Store Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Max Mara Fashion Group

Max Mara Fashion Group Store Manager

Naples, Italy

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