- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Max Mara Fashion Group
Founded in 1951 by Achille Maramotti in Reggio Emilia, Italy, Max Mara Fashion Group is a family-owned fashion group distinguished by its tailoring expertise, industrial innovation and enduring vision of modern womenswear. Its portfolio includes Max Mara, Sportmax, Weekend Max Mara and Marella, each with a distinct identity. As an employer, the Group brings together creative, technical and commercial expertise across design, product development, manufacturing, retail and corporate functions. Its international presence offers a professional environment where Italian heritage meets diverse markets, appealing to talent drawn to quality, precision and the evolution of a long-established fashion business.
Marella seeks an experienced Store Manager for its flagship location on Via Toledo in Naples. The successful candidate will drive sales maximization whilst maintaining brand standards, leading and developing an engaged floor team, and overseeing all operational planning and KPI performance within the store. This role requires strong customer relationship-building skills and direct experience in structured fashion retail environments.
Role & Responsibilities
- Maximize store sales and achieve quantitative and qualitative targets assigned by Retail Direction whilst maintaining brand identity and customer experience standards
- Lead, motivate, and develop the floor team in alignment with company values, leveraging each team member's potential and ensuring clear internal communication
- Organize staffing schedules and plan daily store activities to optimize task distribution and operational efficiency
- Monitor store performance through continuous KPI analysis (both individual and store-level metrics) to drive achievement of targets
- Ensure exceptional customer service standards and foster customer loyalty initiatives that reflect the Marella brand identity
Qualifications
- Proven managerial experience within structured fashion retail companies
- Excellent English language proficiency
- Strong digital orientation and comfort with retail technology systems
- Demonstrated proactivity, results-oriented mindset, and high energy
- Ability to engage customers with empathy and foster meaningful client relationships across diverse nationalities
Skills
Experience
Mid-level to senior management experience in fashion retail. Candidates should demonstrate a track record of leading retail teams, achieving sales targets, and managing store operations within premium or luxury fashion brands.
Education
Not specified
Workplace
This position is based in Naples, Campania, Italy.
Explore jobs in Campania or in Italy.
Benefits
14-month salary per national retail trade agreement (CCNL Federdistribuzione); full-time contract; seasonal uniform provision; meal vouchers (Ticket Restaurant); corporate welfare benefits; career development opportunities within Max Mara Fashion Group
Culture
Max Mara Fashion Group’s workplace culture is shaped by its Italian tailoring heritage, family-owned identity and enduring commitment to quality. Across its portfolio of brands, its professional environment brings together creative and technical expertise, balancing meticulous attention to detail with the demands of an international fashion business.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Max Mara Fashion Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Fashion Retail Manager», «Sales Manager», «Store Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.