Max Mara Fashion Group Sales Assistant
- Location
- Zagreb City of Zagreb Croatia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Max Mara Fashion Group
Founded in 1951 by Achille Maramotti in Reggio Emilia, Italy, Max Mara Fashion Group is a family-owned fashion group distinguished by its tailoring expertise, industrial innovation and enduring vision of modern womenswear. Its portfolio includes Max Mara, Sportmax, Weekend Max Mara and Marella, each with a distinct identity. As an employer, the Group brings together creative, technical and commercial expertise across design, product development, manufacturing, retail and corporate functions. Its international presence offers a professional environment where Italian heritage meets diverse markets, appealing to talent drawn to quality, precision and the evolution of a long-established fashion business.
Intrend Zagreb seeks Sales Assistants for new store opening. Fashion retail roles offering brand ambassador opportunities in luxury fashion.
Role & Responsibilities
- Welcome and assist clients according to brand values, service standards, and selling ceremony
- Actively support achievement of personal and store sales goals through collaborative teamwork
- Develop and maintain strong client relationships through dedicated clientele activities
- Ensure the store is impeccably presented with merchandise properly displayed and organized
- Stay current with product knowledge, brand heritage, and fashion trends
- Handle customer queries and resolve complaints with professionalism and empathy
- Act as an ambassador of the brand's customer-centric approach
Qualifications
- Fluent English language skills
- 1–3 years of retail experience; luxury or premium fashion sector experience preferred
- Passion for fashion, sales, and delivering outstanding customer service
- Goal-oriented, proactive approach with commitment to continuous improvement
- High standards in personal presentation and behaviour aligned with brand image
Skills
Experience
1–3 years of retail experience, with preference for luxury or premium fashion sector background.
Education
Secondary school diploma or equivalent; further education in fashion, business, or related disciplines preferred.
Workplace
This position is based in Zagreb, City of Zagreb, Croatia.
Culture
Max Mara Fashion Group’s workplace culture is shaped by its Italian tailoring heritage, family-owned identity and enduring commitment to quality. Across its portfolio of brands, its professional environment brings together creative and technical expertise, balancing meticulous attention to detail with the demands of an international fashion business.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Max Mara Fashion Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Associate», «Brand Ambassador», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.