Max Mara Retail Sales Associate

Employment
Contract
Seniority
Entry-Level
Posted
Sep 30, 2026

About Max Mara

Founded in 1951 by Achille Maramotti in Reggio Emilia, Max Mara is an Italian luxury house distinguished by its refined tailoring, celebrated coats and modern approach to womenswear. Combining sartorial tradition with industrial expertise, the family-owned brand has built an international presence rooted in quality, functionality and enduring elegance. As an employer, Max Mara brings together creative, technical and commercial disciplines, with career paths spanning design, product development, retail and corporate functions. Its distinctive heritage and global reach offer a professional setting where attention to detail, an understanding of contemporary women’s lives and a consistent expression of brand identity are central.

Max Mara Fashion Group seeks Sales Assistant at Rinascente Milano; full-time/part-time positions with training and growth opportunities.

Role & Responsibilities

  • Provide exceptional customer service and styling guidance to clients from diverse nationalities
  • Achieve and exceed individual sales targets and departmental objectives
  • Participate in collaborative retail projects and team initiatives
  • Execute in-store training and product knowledge development programmes
  • Maintain professional appearance and adherence to seasonal uniform standards
  • Demonstrate proactive engagement and digital proficiency in customer interactions

Qualifications

  • Fluent English language proficiency
  • Previous experience in retail or customer-facing environments
  • Demonstrated passion for fashion and styling with meticulous attention to detail
  • Strong interpersonal and empathetic communication skills
  • Results-oriented mindset with proven ability to work collaboratively in team settings
  • Digital literacy and comfort with retail technology platforms

Skills

Customer service Sales technique Product knowledge Styling and fashion consultation Digital retail tools Multilingual customer engagement Team collaboration

Experience

Previous retail experience or direct customer interaction in a professional environment is required.

Education

Secondary education or equivalent; additional fashion, styling, or retail qualifications are advantageous.

Workplace

This position is based in Milan, Lombardy, Italy.

Benefits

Seasonal uniform provision, employee discount, meal vouchers (ticket restaurant), corporate welfare benefits.

Culture

Max Mara’s workplace culture is shaped by its Italian tailoring heritage, with a strong emphasis on craftsmanship, precision and timeless design. Its professional environment brings creative vision and technical expertise together around a shared commitment to quality and the evolving needs of modern women.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Max Mara, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Assistant», «Sales Advisor», «Client Advisor», «Fashion Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Max Mara

Max Mara Retail Sales Associate

Milan, Italy

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