- Location
- Reggio Emilia Emilia-Romagna Italy
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €25,000–30,000/year
- Department
- IT & Technology Systems
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 11, 2026
About Max Mara Fashion Group
Founded in 1951 by Achille Maramotti in Reggio Emilia, Italy, Max Mara Fashion Group is a family-owned fashion group distinguished by its tailoring expertise, industrial innovation and enduring vision of modern womenswear. Its portfolio includes Max Mara, Sportmax, Weekend Max Mara and Marella, each with a distinct identity. As an employer, the Group brings together creative, technical and commercial expertise across design, product development, manufacturing, retail and corporate functions. Its international presence offers a professional environment where Italian heritage meets diverse markets, appealing to talent drawn to quality, precision and the evolution of a long-established fashion business.
The Operations Demand Specialist provides technical and analytical support for IT projects across Finance & Controlling (AFC), Logistics, Supply Chain, Product Design, and B2B, with possible involvement in Omnichannel and Retail projects. Acting as a bridge between business stakeholders and IT, the specialist gathers requirements, supports testing and training, and manages rollouts; the gross annual salary range is €25,000–€30,000 under the DMO, Commerce (FederDistribuzione) National Collective Labour Agreement (CCNL), with the specific salary based on skills, experience, qualifications, and gender-neutral internal equity criteria.
Role & Responsibilities
- Collect, formalize, and document business functional requirements, translating operational needs into clear functional specifications for the IT team.
- Prepare and execute comprehensive test plans for new tools and applications; track, document, and manage system anomalies through validation and final resolution.
- Manage the archiving, maintenance, and distribution of technical and functional project documentation across assigned initiatives.
- Organize and deliver structured training sessions to Operations teams, supporting change management and adoption of digital tools.
- Provide hands-on first-level support during go-lives, troubleshoot issues, and guide end users through operational change.
- Track tool adoption metrics and KPIs, analyze usage data to evaluate solution effectiveness, and identify process improvement opportunities.
- Promote continuous learning, digital enablement, and collaboration to drive process efficiency among internal and external stakeholders.
- Promote sustainable development principles and practices that support the environment, organizational community, and business processes.
Qualifications
- Strong analytical mindset and ability to understand complex business processes and translate operational needs into structured functional requirements.
- Excellent organizational and planning skills, with the ability to manage multiple concurrent projects, meet tight deadlines, and adapt to shifting priorities.
- Ability to work effectively under pressure while maintaining ownership, autonomy, and consistent delivery against deadlines.
- Outstanding interpersonal and communication skills, with the professional standing to engage confidently with cross-functional internal and external stakeholders at various organizational levels.
- Willingness and availability to travel domestically and internationally, with frequency varying by project scope and rollout phase, to provide on-site operational support during deployment.
Skills
Workplace
This position is based in Reggio Emilia, Emilia-Romagna, Italy.
Explore jobs in Emilia-Romagna or in Italy.
Compensation
The base compensation for this position ranges from EUR 25,000 to EUR 30,000 per annum.
Culture
Max Mara Fashion Group’s workplace culture is shaped by its Italian tailoring heritage, family-owned identity and enduring commitment to quality. Across its portfolio of brands, its professional environment brings together creative and technical expertise, balancing meticulous attention to detail with the demands of an international fashion business.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.