- Location
- Reggio Emilia Emilia-Romagna Italy
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- €25,000–30,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 4, 2026
About Max Mara Fashion Group
Founded in 1951 by Achille Maramotti in Reggio Emilia, Italy, Max Mara Fashion Group is a family-owned fashion group distinguished by its tailoring expertise, industrial innovation and enduring vision of modern womenswear. Its portfolio includes Max Mara, Sportmax, Weekend Max Mara and Marella, each with a distinct identity. As an employer, the Group brings together creative, technical and commercial expertise across design, product development, manufacturing, retail and corporate functions. Its international presence offers a professional environment where Italian heritage meets diverse markets, appealing to talent drawn to quality, precision and the evolution of a long-established fashion business.
The International Retail Supervisor manages assigned sales outlets, driving commercial results, brand image and operational standards across the area. The role includes responsibility for people, costs and investments at directly operated stores and concessions, with a gross annual salary range of €25,000–€30,000 under an individual industrial-sector employment contract; the final amount depends on skills, experience, qualifications and gender-neutral internal equity criteria.
Role & Responsibilities
- Manage all sales outlet activities assigned to the role.
- Ensure the assigned stores achieve quantitative objectives, including budget, turnover and profitability, and qualitative objectives, including the correct brand image, in line with brand guidelines and company standards.
- Analyze store needs and context through diagnostic studies, providing rapid tactical responses while maintaining a long-term strategic focus.
- Take direct responsibility for people, costs and investments for directly operated stores and concessions.
- Achieve business targets and promote growth in the assigned store area in compliance with company guidelines.
- Manage costs in line with the allocated budget.
- Maintain and improve points-of-sale image, staff performance and product presentation, ensuring customer service meets company standards and brand philosophy.
- Manage and control point-of-sale staff selection, development, task allocation and targets in accordance with business objectives and store performance expectations for the assigned area.
- Monitor ongoing store activities proactively and reactively, implementing timely solutions to keep performance aligned with business objectives.
- Enhance staff knowledge through appropriate training in products, customers, sales techniques and coordination of store activities with the brand’s other touchpoints.
- Manage, coordinate and control assigned people, costs and investments.
- Promote role-related learning through proactive, team-based and digital activities that support innovation and improve the effectiveness and efficiency of responsibilities.
- Promote, adopt and develop digital technologies within the function for process management and interaction with internal and external business stakeholders.
- Adopt significant behaviors and promote operational and cultural actions for sustainable development, connecting practices focused on the environment, business processes and the organizational community.
Qualifications
- Good knowledge of English (C1).
- Analytical skills.
- Full availability to travel.
- Previous experience in the role: at least 1–2 years.
Skills
Experience
At least 1–2 years of previous experience in the role.
Workplace
The successful candidate will be located in Reggio Emilia, Emilia-Romagna, Italy.
Explore jobs in Emilia-Romagna or in Italy.
Compensation
The base compensation for this position ranges from EUR 25,000 to EUR 30,000 per annum.
Culture
Max Mara Fashion Group’s workplace culture is shaped by its Italian tailoring heritage, family-owned identity and enduring commitment to quality. Across its portfolio of brands, its professional environment brings together creative and technical expertise, balancing meticulous attention to detail with the demands of an international fashion business.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Max Mara Fashion Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Area Retail Supervisor», «Retail Operations Supervisor», «Multi-Store Supervisor», «Regional Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.