- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €25,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 2, 2026
About Max Mara
Founded in 1951 by Achille Maramotti in Reggio Emilia, Max Mara is an Italian luxury house distinguished by its refined tailoring, celebrated coats and modern approach to womenswear. Combining sartorial tradition with industrial expertise, the family-owned brand has built an international presence rooted in quality, functionality and enduring elegance. As an employer, Max Mara brings together creative, technical and commercial disciplines, with career paths spanning design, product development, retail and corporate functions. Its distinctive heritage and global reach offer a professional setting where attention to detail, an understanding of contemporary women’s lives and a consistent expression of brand identity are central.
Max Mara is seeking a Cashier for its Milan flagship store to manage till operations, payments, Tax Free procedures, customer assistance, cash administration, and related service calls. The role is full-time and applies the CCNL DMO (Distribuzione Moderna Organizzata), Commercio (FederDistribuzione), with gross annual pay starting at €25,000; the specific amount depends on skills, experience, qualifications, and gender-neutral internal equity criteria.
Role & Responsibilities
- Open and close the till; process payments and Tax Free procedures.
- Welcome and assist customers in the boutique and by phone with payment methods and Tax Free procedures.
- Collect and accurately enter customer data in the management system in compliance with GDPR.
- Handle complaints and invoice requests.
- Manage cash administration, including bank deposits, liaison with headquarters, and monitoring sales of specific products.
- Handle customer-service-related calls, including those concerning couriers and transfers.
Qualifications
- Previous experience in a cashier role.
- Fluency in English.
- Accuracy, rigour, and organizational ability.
- Dynamism and excellent interpersonal skills.
- Proficiency with digital and computer tools.
- Listening skills and attentiveness to customer needs to deliver an excellent customer experience.
- Flexibility, versatility, and team spirit.
Skills
Experience
Previous experience in a cashier role.
Workplace
The role is situated in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position is EUR 25,000 per annum.
Culture
Max Mara’s workplace culture is shaped by its Italian tailoring heritage, with a strong emphasis on craftsmanship, precision and timeless design. Its professional environment brings creative vision and technical expertise together around a shared commitment to quality and the evolving needs of modern women.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Max Mara, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Cashier», «Sales Cashier», «Store Cashier», «Cash Office Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.