- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 29, 2026
About Marni
Marni, a distinguished name in the luxury fashion industry, is celebrated for its avant-garde approach and vibrant aesthetic. As part of the global fashion conglomerate OTB Group, Marni offers a dynamic work environment that fosters creativity and innovation. The brand is renowned for its commitment to artistic expression and its ability to consistently challenge conventional fashion norms.
Marni seeks a Selling Supervisor for its Miami boutique to drive sales and exceptional client service, lead and develop the sales team, and support store operations, merchandising, and performance analysis. The role requires flexible availability for weekends, holidays, and early or late shifts, and applicants must be legally authorized to work in the United States.
Role & Responsibilities
- Drive personal sales and exceed KPIs through luxury fashion expertise and client engagement.
- Maintain in-depth knowledge of luxury products and trends to educate and inspire customers and team members.
- Build and maintain relationships with VIP and loyal clients through clienteling strategies.
- Supervise, train, and motivate sales associates to meet and exceed individual and team sales targets.
- Provide ongoing coaching and feedback to improve team performance and customer service standards.
- Support recruitment, onboarding, and the ongoing development of team members.
- Oversee daily store operations, including stock management and loss prevention, to ensure efficient operations.
- Uphold brand visual and merchandising standards.
- Analyze sales reports and KPIs to identify trends and growth opportunities.
- Ensure compliance with company policies, procedures, and luxury retail best practices.
Qualifications
- At least 2 years of experience in retail management or a related role.
- Excellent verbal and written communication skills.
- Strong customer service skills.
- Proficiency with Microsoft Office Suite or related software.
- Experience in retail, luxury retail, or a service-oriented organization preferred.
- Strong project management skills and the ability to prioritize in a fast-paced environment.
- Strong leadership, communication, and interpersonal skills.
- Understanding of luxury products, market trends, and high-end customer service expectations.
- Proficiency with POS systems and CRM tools.
- Passion for luxury retail, a customer-centric mindset, and the ability to thrive in a fast-paced environment.
- Flexible availability, including weekends, holidays, and early or late shifts as needed.
- Legal authorization to work in the United States at the time of application, with proof of employment eligibility available upon request.
Skills
Experience
At least 2 years in retail management or a related role; retail, luxury retail, or service-oriented organization experience preferred.
Workplace
The successful candidate will be located in Miami, Ohio, USA.
Explore jobs in the USA.
Culture
Marni fosters a culture of creativity, inclusivity, and innovation. The brand encourages its employees to embrace art, color, and individuality, creating a workplace that values diversity and forward-thinking.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marni, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Retail Sales Supervisor», «Client Experience Supervisor», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
