Marni Client Advisor
Join Marni in Miami as a Client Advisor. Leverage your luxury retail experience to build client relationships and drive sales in a vibrant, artistic environment.
Overview
Marni, a distinguished brand within the luxury fashion segment, is renowned for its artistic flair, vibrant use of color, and avant-garde approach to design. As part of a larger conglomerate, Marni offers employees the opportunity to be part of a dynamic and innovative environment that challenges traditional fashion norms and embraces creativity and individuality.
Role & Responsibilities
- Achieve and exceed monthly sales targets as set by management.
- Demonstrate comprehensive product knowledge across all categories.
- Manage the sales process to ensure exceptional client experiences and foster customer loyalty.
- Provide exemplary customer service, ensuring client satisfaction and retention.
- Maintain and update client records, including preferences and significant life events.
- Align with the brand's style and qualitative standards throughout the sales and post-sale processes.
- Collaborate with colleagues to meet business objectives and enhance store performance.
- Stay informed about fashion trends and competitor activities.
- Schedule and prepare for client appointments, ensuring personalized service.
- Support the brand image by adhering to dress code and communicating brand values to clients.
- Participate in inventory processes and maintain store organization.
- Ensure visual merchandising meets company standards and provide feedback to management.
Qualifications
- Previous retail customer service experience in the luxury market.
- Possession of a client book is preferred.
- Proficiency in customer service skills and communication (both written and verbal).
Skills
Experience
4+ years in a premium/luxury commission sales environment with a history of achieving sales goals.
Workplace
The role is situated in Miami, Florida, USA — conveniently close to Miami. There are currently 111 open positions in Miami on Cerulean, with 3 added recently. Within Florida, Cerulean currently features 293 open roles, including 7 recent additions. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.
Benefits
Marni offers a nurturing and inclusive environment where creativity thrives, and unique talents are recognized and encouraged to evolve together.
Culture
Marni fosters a workplace culture that values creativity, diversity, and individuality. The brand encourages a collaborative environment where employees can express their unique talents and perspectives, contributing to the brand's innovative spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.