- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 23, 2026
About Marni
Marni, a distinguished name in the luxury fashion industry, is celebrated for its avant-garde approach and vibrant aesthetic. As part of the global fashion conglomerate OTB Group, Marni offers a dynamic work environment that fosters creativity and innovation. The brand is renowned for its commitment to artistic expression and its ability to consistently challenge conventional fashion norms.
Marni is seeking a Client Advisor to join its boutique team in Madrid. The role covers customer service and product advice, payments, stock management, and sales-floor presentation.
Role & Responsibilities
- Greet customers.
- Assist customers in finding the products they are looking for.
- Advise customers on product selection.
- Process cash and card payments.
- Report discrepancies and problems to the supervisor.
- Handle customer refunds and complaints.
- Work within established guidelines, particularly brand guidelines.
- Attach tags to merchandise on the sales floor.
- Receive and store stock deliveries.
- Stay up to date with special promotions and set up displays.
- Participate in stock control and management.
Qualifications
- At least 1 year of experience as a Sales Associate in the luxury or fashion industry is a plus.
- Selling experience in ready-to-wear and accessories.
- Friendly and engaging personality.
- Comfortable working with members of the public.
- Confident manner and results-oriented approach.
- Helpful and polite, with a positive attitude and reliable behaviour.
- Able to work as part of a boutique team.
- Knowledge of inventory techniques.
- Fluent English.
Skills
Experience
At least 1 year of experience as a Sales Associate in the luxury or fashion industry is a plus.
Workplace
This position is based in Madrid, Madrid, Spain.
Culture
Marni fosters a culture of creativity, inclusivity, and innovation. The brand encourages its employees to embrace art, color, and individuality, creating a workplace that values diversity and forward-thinking.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marni, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Associate», «Fashion Advisor», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.