Marni Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 11, 2026
About Marni
Marni, a distinguished name in the luxury fashion industry, is celebrated for its avant-garde approach and vibrant aesthetic. As part of the global fashion conglomerate OTB Group, Marni offers a dynamic work environment that fosters creativity and innovation. The brand is renowned for its commitment to artistic expression and its ability to consistently challenge conventional fashion norms.
Marni Client Advisor (Concession ECI) in Madrid, Spain. Luxury retail sales role offering ready-to-wear and accessories expertise.
Role & Responsibilities
- Greet customers with warmth and engage them throughout their retail experience
- Assist customers in identifying and locating desired products across ready-to-wear and accessories ranges
- Provide expert guidance and recommendations on product selection, styling, and brand heritage
- Process cash and card transactions accurately and securely
- Manage stock control operations, including receiving, storing, and organizing merchandise deliveries
- Attach product tags and labels to merchandise on the sales floor
- Execute visual merchandising directives by maintaining displays and communicating special promotions to customers
- Address customer inquiries, concerns, and complaints with professionalism and resolution-oriented approach
- Report stock discrepancies and operational issues to the store supervisor
- Process customer refunds and returns in accordance with brand policy
Qualifications
- Minimum 2 years of professional retail experience in luxury fashion or related sector
- Demonstrated sales expertise in ready-to-wear and accessories categories
- Proficiency in inventory management and stock control techniques
- Strong communication skills with fluent English
- Ability to work collaboratively as part of a boutique team
Skills
Experience
Minimum 2 years of professional sales experience as a Sales Associate in the luxury fashion industry, with demonstrated expertise in both ready-to-wear and accessories categories. Practical familiarity with inventory management techniques and point-of-sale operations is essential.
Education
Secondary education or equivalent; post-secondary education in fashion, retail management, or hospitality is advantageous but not required.
Workplace
This position is based in Madrid, Madrid, Spain.
Culture
Marni fosters a culture of creativity, inclusivity, and innovation. The brand encourages its employees to embrace art, color, and individuality, creating a workplace that values diversity and forward-thinking.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marni, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.