Marni Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Jun 30, 2026

About Marni

Marni, a distinguished name in the luxury fashion industry, is celebrated for its avant-garde approach and vibrant aesthetic. As part of the global fashion conglomerate OTB Group, Marni offers a dynamic work environment that fosters creativity and innovation. The brand is renowned for its commitment to artistic expression and its ability to consistently challenge conventional fashion norms.

Marni seeks a Client Advisor for its Madrid boutique. Luxury fashion sales role with customer service, inventory, and stock management responsibilities.

Role & Responsibilities

  • Greet customers warmly and engage them in product discovery
  • Assist customers in identifying and selecting products that align with their needs and preferences
  • Provide expert advice and guidance on clothing and accessories, including styling recommendations
  • Manage stock control and inventory procedures within the boutique
  • Process cash and card payments accurately and securely
  • Handle customer refunds and manage complaint resolution professionally
  • Attach price tags and merchandise markers to items on the sales floor
  • Receive, organize, and store incoming stock deliveries
  • Maintain current knowledge of promotional campaigns and assist with display updates
  • Report discrepancies and operational issues to the boutique supervisor
  • Uphold all brand guidelines and store policies in daily operations

Qualifications

  • Fluent in English
  • Minimum 1 year of experience as a Sales Associate in luxury or fashion retail
  • Proven selling experience with ready-to-wear and accessories
  • Proficiency in inventory management techniques
  • Friendly and engaging personality with confident demeanor

Skills

Customer service excellence Sales and product consultation Inventory management Point-of-sale systems Cash handling Retail merchandising

Experience

At least 1 year of sales experience in the luxury fashion industry, with demonstrated capability in selling ready-to-wear and accessories to discerning clientele.

Education

No specific education requirements stated.

Workplace

This position is based in Madrid, Madrid, Spain.

Culture

Marni fosters a culture of creativity, inclusivity, and innovation. The brand encourages its employees to embrace art, color, and individuality, creating a workplace that values diversity and forward-thinking.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marni, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Fashion Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Marni

Marni Client Advisor

Madrid, Spain

Continue to the application.