Marc Jacobs Sales Associate
- Location
- Serravalle ScriviaPiedmontItaly
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 3, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs Sales Ambassador position in Serravalle, Italy. Luxury fashion retail role focused on client relationships and sales excellence.
Role & Responsibilities
- Embody and communicate the brand DNA, installing passion and pride for Marc Jacobs across the store environment and with all customers
- Maintain visual merchandising standards and reflect brand image guidelines throughout the store
- Welcome and educate clients about the brand, ensuring a comfortable and welcoming environment
- Build and maintain lasting relationships with clients, leveraging CRM systems to expand the personal client book
- Demonstrate extensive product knowledge across all product lines, staying current with fashion trends and seasonal collections
- Present complementary products strategically to clients and drive sales through consultative selling techniques
- Process transactions with confidence and professionalism, ensuring all company procedures and policies are followed
- Monitor and support stock management and control
- Achieve and exceed individual sales targets whilst maintaining focus on client needs and experience
- Demonstrate role model behaviour aligned with dress codes and appearance guidelines
- Support general store operations and team coordination
Qualifications
- Minimum 3 years' experience in luxury fashion retail sales
- Proven experience selling ready-to-wear and leather goods
- Strong passion for fashion and demonstrated sales acumen
- Understanding of retail KPIs and performance metrics
- Excellent personal presentation and brand alignment
- Fluent English language proficiency
- Professional demeanor and commitment to client-focused service excellence
Skills
Experience
Minimum 3 years in luxury, high-fashion sales environments, with direct experience in ready-to-wear and leather goods retail.
Education
No specific educational qualification stated; strong personal presentation and brand alignment essential.
Workplace
The role is situated in Serravalle Scrivia, Piedmont, Italy — conveniently close to Milan.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Ambassador», «Brand Ambassador», «Client Advisor», «Retail Sales Specialist», «Fashion Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.