- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 14, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs is seeking a Sales Associate for its Miami Design District store in Miami, Florida, to drive sales and service through elevated client experiences, clienteling and store operations. The role includes achieving sales and commercial KPIs, building client relationships and maintaining an organized store; the rate of pay depends on relevant skills and experience.
Role & Responsibilities
- Consistently achieve or exceed individual and store sales targets and other commercial KPIs.
- Keep the store guest-ready, creating an environment where clients feel comfortable, welcomed and free to be themselves.
- Build sales and achieve KPIs by serving as an expert resource for styling, seasonal trends and product knowledge.
- Guide clients through the stages of the client journey and apply core service behaviours to deliver a distinctive, elevated experience that encourages repeat business.
- Demonstrate in-depth knowledge of the Marc Jacobs universe, including its products, brand DNA and pillars.
- Capture client data by cultivating new and existing client relationships.
- Initiate regular client contact and follow up promptly on sales, events and client inquiries.
- Foster collaboration and open communication with colleagues and management.
- Maintain a curious, learning-oriented attitude by continually seeking and receiving feedback from colleagues and management.
- Keep the sales floor and stockroom well organized.
- Follow all company policies and procedures.
Qualifications
- At least 1 year of experience in retail, sales or an industry-adjacent role focused on customer service.
- Experience generating sales and building and developing client relationships.
- Demonstrated verbal and written communication skills.
- A passion for delivering excellence, with empathy for clients and the ability to anticipate and exceed their expectations.
- An entrepreneurial spirit, embracing change and new opportunities while remaining true to Marc Jacobs’ DNA.
- Creativity and innovation, fostering curiosity, diversity and collaboration and openness to disruptive ideas.
- Excellent organizational, follow-up and time-management skills.
- Passion for the Marc Jacobs brand and product offering.
- Computer skills, including operating a POS and navigating the Microsoft Office suite.
- Flexibility to work a retail schedule, including evenings, weekends and holidays.
Skills
Experience
At least 1 year in retail, sales or an industry-adjacent role focused on customer service; experience generating sales and building and developing client relationships.
Workplace
This position is based in Miami, Florida, USA.
Explore jobs in Florida or in the USA.
Benefits
Eligible employees receive paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401(k) matching. Discounts on travel, entertainment and more are available through PerkSpot; employees also receive discounts on Marc Jacobs products and access to discounts on other LVMH brands.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.