Marc Jacobs Sales Associate

Employment
Part-Time
Seniority
Mid-Level
Posted
May 8, 2026

About Marc Jacobs

Marc Jacobs is a New York–born luxury fashion house known for its distinctive ready-to-wear collections, leather goods and accessories. The brand operates globally from flagship boutiques to premium retail partners and is recognised for eclectic design, strong visual identity and trend-led merchandising within the Fashion & Leather Goods sector.

Marc Jacobs — Sales Ambassador (Part-time, 15 hrs/week) in London. Join the Regent Street store to build client relationships and drive RTW and leather goods sales.

Role & Responsibilities

  • Act as a visible brand ambassador: embody the Marc Jacobs image, adhere to appearance and dress guidelines, and instil passion for the brand among clients and team members.
  • Deliver an elevated client journey: welcome customers, build and maintain long-term client relationships, educate clients on product stories and styling, and expand the client book by capturing CRM details.
  • Drive sales and conversion: proactively introduce complementary products, demonstrate strong product knowledge across RTW and leather goods, achieve individual sales targets and contribute to store KPIs.
  • Execute visual merchandising and store presentation: reflect visual merchandising guidelines and maintain brand image across the sales floor.
  • Operate retail processes with professionalism: process transactions confidently, support stock control, comply with company policies and assist with daily store routines and business monitoring.

Qualifications

  • Minimum 3 years' experience in luxury or high-fashion retail, with direct sales exposure to ready-to-wear and leather goods.
  • Fluent English; additional languages advantageous.
  • Proven ability to meet or exceed sales targets and familiarity with retail KPIs.
  • Excellent personal presentation and ability to represent the Marc Jacobs brand.
  • Strong clienteling skills and experience capturing and maintaining CRM records.

Skills

Client relationship management (CRM data capture) Product knowledge of ready-to-wear (RTW) and leather goods Visual merchandising execution Sales closing and upselling techniques Stock control and basic inventory procedures Customer service and consultative selling

Experience

Minimum 3 years in luxury/high-fashion retail with demonstrable success in selling RTW and leather goods, developing client relationships and achieving sales targets.

Education

High school diploma or equivalent; vocational qualification in retail, fashion or a related discipline is advantageous.

Workplace

The successful candidate will be located in London, England, UK.

Culture

Marc Jacobs cultivates a creative, trend-driven retail environment that emphasises individuality and high standards of client service. The workplace prioritises collaborative teamwork, visual excellence and a strong client-first mentality typical of premier fashion boutiques.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Ambassador», «Client Advisor», «Retail Sales Advisor», «Brand Ambassador», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Marc Jacobs

Marc Jacobs Sales Associate

London, UK

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