Marc Jacobs Sales Ambassador
- Location
- Serravalle ScriviaPiedmontItaly
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 17, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs Sales Ambassador in Serravalle, Italy. Join the team as a luxury retail ambassador driving client relationships and sales in a new flagship store.
Role & Responsibilities
- Embody and communicate the brand DNA with passion, pride, and professional comportment that reflects Marc Jacobs' aesthetic and values
- Welcome and educate all clients about the brand, creating a comfortable environment and building meaningful long-term relationships
- Introduce complementary products with tailored recommendations, leveraging in-depth product knowledge to drive sales and achieve targets
- Process transactions with confidence and professionalism, capturing client CRM details to expand the personal client portfolio
- Maintain visual merchandising standards in accordance with brand guidelines while enhancing overall store presentation
- Monitor and support inventory management and stock control procedures
- Stay current with fashion trends and product developments through continuous research and training
- Ensure compliance with all company policies, procedures, and brand-specific dress codes and appearance standards
Qualifications
- Minimum 3 years of sales experience in a luxury or high-fashion retail environment
- Proven experience selling ready-to-wear and leather goods (RTW/LG)
- Demonstrated understanding of retail key performance indicators (KPIs) and sales metrics
- Fluent English language proficiency; additional languages are advantageous
- Exceptional personal presentation and brand alignment with the Marc Jacobs aesthetic
Skills
Experience
Minimum 3 years of professional sales experience in a luxury or high-fashion retail environment, with a proven track record of selling ready-to-wear and leather goods collections. Demonstrated expertise in client engagement, relationship building, and achievement of sales targets whilst prioritizing customer experience.
Workplace
This position is based in Serravalle Scrivia, Piedmont, Italy, within easy reach of Genoa.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Sales Advisor», «Luxury Sales Associate», «Client Relationship Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.