Marc Jacobs Sales Ambassador
- Location
- Serravalle ScriviaTuscanyItaly
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 3, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs seeks a Sales Ambassador for its Serravalle store. Part-time, on-site luxury retail role with focus on client relationships and brand representation.
Role & Responsibilities
- Embody the Marc Jacobs brand image and DNA while maintaining exemplary dress code and personal presentation standards
- Excite and inspire the store team and clients with passion and pride for the brand
- Reflect visual merchandising guidelines and maintain store aesthetics to reinforce brand positioning
- Welcome and educate all clients about the brand, creating a comfortable and welcoming environment
- Build and maintain meaningful relationships with clients through exceptional customer service
- Identify and introduce complementary products tailored to individual client needs, leveraging product knowledge to drive sales and exceed targets
- Process transactions with confidence and professionalism
- Gather CRM details from clients to develop and expand the personal client book
- Maintain current knowledge of fashion trends, product lines, and brand developments through continuous research
- Monitor retail KPIs and contribute to business objectives
- Ensure compliance with all company policies, procedures, and stock management protocols
Qualifications
- Minimum 2–3 years' experience in luxury fashion or high-end retail sales
- Experience selling ready-to-wear and leather goods
- Demonstrable passion for fashion and sales
- Strong commitment to achieving and exceeding sales targets while prioritizing client needs
- Excellent personal presentation and brand-aligned appearance
- Understanding and working knowledge of retail KPIs
- Fluent English language proficiency; additional languages are advantageous
- Proven ability to build and maintain client relationships
Skills
Experience
Minimum 3 years of professional experience in luxury fashion retail or high-end sales environments, with demonstrated success in client engagement, relationship building, and sales target achievement.
Education
High school diploma or equivalent; formal fashion retail training or certification is advantageous but not required.
Workplace
This position is based in Serravalle Scrivia, Tuscany, Italy, within easy reach of Genoa.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Brand Ambassador», «Client Relations Associate», «Style Consultant», «Fashion Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.