Marc Jacobs Sales Ambassador

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Location
Serravalle ScriviaPiedmontItaly
Employment
Full-Time
Seniority
Junior
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Jul 23, 2026

About Marc Jacobs

Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.

Marc Jacobs seeks a Sales Ambassador in Serravalle, Italy. Luxury retail sales role focused on brand representation and client relationship management.

Role & Responsibilities

  • Embody the Marc Jacobs brand image and install passion and pride for the brand among customers and store team members
  • Lead by example with role model behaviour representative of brand guidelines, including dress code and appearance standards
  • Reflect visual merchandising guidelines and maintain store presentations that promote the brand image
  • Welcome all clients with professionalism, ensuring comfort and educating them about the brand
  • Build and maintain lasting relationships with clients through attentive service and follow-up
  • Introduce complementary products and share comprehensive product knowledge to drive sales and achieve targets
  • Process sales confidently and professionally, gathering CRM details to expand your client book
  • Stay current with fashion trends and maintain comprehensive product knowledge across all product lines
  • Support stock control and inventory management in accordance with company procedures
  • Ensure compliance with all company policies and retail best practices

Qualifications

  • Minimum 3 years of sales experience in luxury or high fashion retail environments
  • Proven experience selling ready-to-wear and leather goods
  • Strong understanding of retail KPIs and sales metrics
  • Fluent English proficiency; additional languages are advantageous
  • Excellent personal presentation befitting a Marc Jacobs Brand Ambassador
  • Demonstrated passion for fashion and sales

Skills

Client relationship management Sales target achievement Product knowledge and merchandising Visual merchandising alignment CRM data management Fashion trend awareness Retail KPI analysis Stock management

Experience

Minimum 3 years of sales experience in a luxury or high fashion retail environment, with demonstrated success in selling ready-to-wear and leather goods. A proven commitment to exceeding targets whilst prioritizing client needs and experience is essential.

Workplace

This position is based in Serravalle Scrivia, Piedmont, Italy, within easy reach of Alessandria.

Culture

Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Sales Advisor», «Luxury Retail Associate», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.