Marc Jacobs Sales Ambassador
- Location
- Serravalle ScriviaPiedmontItaly
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 16, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs Sales Ambassador position in Serravalle, Italy. Luxury retail role requiring 3 years' sales experience.
Role & Responsibilities
- Embody the brand image and DNA, demonstrating role model behaviour that reflects Marc Jacobs' aesthetic and values
- Inspire brand passion and pride among customers and store team members through authentic product knowledge and enthusiasm
- Maintain visual merchandising standards in alignment with brand guidelines to elevate the retail environment
- Welcome and engage all clients to ensure comfort and provide educational information about the brand and collections
- Build and maintain lasting client relationships, gathering CRM data to develop a personal client book
- Introduce complementary products and drive sales through consultative selling whilst achieving individual and store targets
- Process transactions with confidence and professionalism, ensuring seamless payment and delivery experiences
- Monitor retail KPIs and contribute to stock management and inventory control
- Maintain current knowledge of fashion trends, product lines, and seasonal collections through ongoing research and training
Qualifications
- Minimum 3 years of professional sales experience in luxury or high fashion retail environments
- Proven experience selling ready-to-wear and leather goods (RTW/LG)
- Strong understanding of retail KPIs and sales metrics
- Fluent English language proficiency; additional languages advantageous
- Exceptional personal presentation and alignment with luxury brand standards
Skills
Experience
Minimum 3 years of professional sales experience in luxury or high fashion retail, including exposure to ready-to-wear and leather goods categories.
Workplace
This position is based in Serravalle Scrivia, Piedmont, Italy, within easy reach of Alessandria.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Retail Sales Associate», «Fashion Advisor», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.