Marc Jacobs Sales Ambassador
- Location
- Serravalle ScriviaPiedmontItaly
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 3, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Sales Ambassador at Marc Jacobs in Serravalle Scrivia, Italy. Part-time luxury retail role focused on brand representation and client management.
Role & Responsibilities
- Embody the brand image and demonstrate pride in the Marc Jacobs brand to customers and store team members
- Lead by example through role model behaviour that adheres to dress codes and appearance guidelines
- Reflect visual merchandising guidelines to promote the brand image throughout the store
- Welcome all clients to ensure comfort and educate them about the brand and product range
- Build and maintain relationships with clients to encourage repeat business and loyalty
- Introduce complementary products and share comprehensive product knowledge to drive sales and achieve targets
- Process sales transactions confidently and professionally while maintaining high service standards
- Gather and maintain client CRM details to expand the client database
- Stay current with fashion trends and product developments through continuous research and training
- Monitor and support stock control and inventory management
- Ensure compliance with all company policies and procedures
- Enhance overall customer service standards to optimise the client journey
Qualifications
- Minimum 2–3 years' experience in sales within a luxury or high-fashion retail environment
- Demonstrated experience selling ready-to-wear and leather goods
- Strong understanding of retail KPIs and sales metrics
- Excellent personal presentation and brand embodiment
- Fluent English language proficiency; additional languages advantageous
Skills
Experience
Minimum 3 years of experience in luxury or high-fashion retail sales, including experience with ready-to-wear and leather goods collections.
Education
No specific formal educational requirement stated; however, strong commercial acumen and fashion industry knowledge are essential.
Workplace
This position is based in Serravalle Scrivia, Piedmont, Italy, within easy reach of Alessandria.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Sales Advisor», «Retail Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.