Marc Jacobs Sales Ambassador
- Location
- Serravalle ScriviaPiedmontItaly
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 8, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs seeks a Sales Ambassador in Serravalle, Italy. Luxury retail role combining brand representation, client relationship management, and sales achievement in on-site fashion environment.
Role & Responsibilities
- Embody and communicate the Marc Jacobs brand DNA to customers and store team, instilling passion and pride in the brand
- Maintain visual merchandising standards and reflect brand image guidelines throughout the store environment
- Welcome clients and create a comfortable shopping experience whilst educating them about brand collections and heritage
- Build and maintain a loyal client book by gathering CRM details and nurturing relationships for repeat business
- Introduce complementary products and leverage product knowledge to drive sales performance and exceed individual targets
- Process transactions with confidence and professionalism whilst maintaining company policies and procedures
- Support stock management and inventory control functions
- Stay current with fashion trends and product developments across all lines to enhance consultative selling
Qualifications
- Minimum 3 years of professional experience in luxury or high-fashion retail sales
- Demonstrated experience selling ready-to-wear and leather goods in a premium environment
- Strong understanding of retail KPIs and sales performance metrics
- Excellent command of English; additional languages advantageous
- Exceptional personal presentation and grooming standards aligned with Marc Jacobs brand guidelines
- Proven ability to consistently achieve and exceed sales targets
Skills
Experience
Minimum 3 years of professional sales experience in a luxury or high-fashion retail environment, with demonstrated success in selling ready-to-wear and leather goods collections.
Education
No formal education requirement specified; professional retail and fashion background preferred.
Workplace
This position is based in Serravalle Scrivia, Piedmont, Italy, within easy reach of Alessandria.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Brand Ambassador», «Client Relationship Manager», «Fashion Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.