Marc Jacobs Sales Ambassador

Employment
Part-Time
Seniority
Entry-Level
Posted
Aug 21, 2026

About Marc Jacobs

Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.

Marc Jacobs Sales Ambassador (part-time) in Madrid, Las Rozas Village — luxury retail sales position.

Role & Responsibilities

  • Embody the brand image and instil passion for Marc Jacobs among customers and store colleagues
  • Lead by example, maintaining impeccable personal presentation and adherence to dress codes and appearance guidelines
  • Implement visual merchandising guidelines to enhance the overall store aesthetic and brand presentation
  • Welcome and engage all clients, educating them about the brand and building lasting relationships
  • Present complementary products strategically, leveraging product knowledge to drive sales and achieve performance targets
  • Process transactions professionally and confidently while gathering client CRM data to expand the client book
  • Maintain current knowledge of fashion trends and all product lines through ongoing research and training
  • Ensure compliance with all company policies and procedures
  • Support inventory control and stock management activities

Qualifications

  • Minimum 2 years of sales experience in a luxury or high-fashion retail environment
  • Proven experience selling ready-to-wear and leather goods
  • Fluent English (additional languages preferred)
  • Understanding of retail key performance indicators (KPIs)
  • Strong personal presentation and alignment with the Marc Jacobs brand aesthetic

Skills

Client relationship management Product knowledge and fashion trend awareness Sales achievement and target management CRM data collection and client segmentation Visual merchandising principles Retail KPI monitoring

Experience

Minimum 3 years of professional experience in luxury retail sales, with demonstrated success in building client relationships and driving sales performance in a ready-to-wear or leather goods environment.

Workplace

This position is based in Madrid, Madrid, Spain.

Culture

Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Client Advisor», «Brand Representative», «Store Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Marc Jacobs

Marc Jacobs Sales Ambassador

Madrid, Spain

Continue to the application.