Marc Jacobs Sales Ambassador
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 13, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs seeks a part-time Sales Ambassador for Las Rozas Village, Madrid—luxury retail professional with 2+ years' fashion sales experience.
Role & Responsibilities
- Embody and communicate brand image, passion, and values to customers and store team members, demonstrating comprehensive understanding of brand DNA
- Lead by example with comportment and appearance consistent with Marc Jacobs brand guidelines and dress codes
- Implement visual merchandising standards and guidelines to enhance brand presentation throughout the store environment
- Welcome clients warmly and educate them about the brand to ensure a comfortable, engaging in-store experience
- Build and maintain meaningful client relationships to drive loyalty and repeat business
- Present complementary products with confidence and targeted product knowledge to drive sales performance and achieve targets
- Process sales transactions in a professional and efficient manner
- Capture and maintain client CRM data to develop a personal client portfolio
- Stay current with fashion trends and product lines through continuous research and professional development
- Monitor stock management and support inventory control processes
- Ensure compliance with all company policies, procedures, and retail KPIs
- Maintain fluency in English and leverage additional languages as needed for client communication
Qualifications
- Minimum 2 years of proven sales experience in a luxury or high-fashion retail environment
- Demonstrated experience in selling ready-to-wear (RTW) and leather goods
- Genuine passion for fashion and sales-driven objectives
- Excellent personal presentation and alignment with luxury brand standards
- Working knowledge of retail KPIs and business monitoring
- Fluent English language proficiency; additional languages are advantageous
Skills
Experience
Minimum 2 years of professional sales experience within luxury or premium fashion retail, with demonstrated expertise in selling ready-to-wear collections and leather goods.
Workplace
This position is based in Madrid, Madrid, Spain.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Associate», «Brand Ambassador», «Retail Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.