Marc Jacobs Sales Ambassador
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 16, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs Sales Ambassador (part-time, 30 hours) at Las Rozas Village, Madrid. Luxury retail sales role requiring 3 years' luxury fashion experience.
Role & Responsibilities
- Serve as a brand ambassador, embodying Marc Jacobs brand image and values while maintaining adherence to dress codes and appearance guidelines
- Welcome and educate all clients on brand heritage and product offerings, creating a comfortable and engaging store environment
- Build and maintain long-term client relationships through consistent follow-up and personalized service
- Develop product knowledge across all collections and fashion trends to advise clients and cross-sell complementary items
- Process sales transactions with confidence and professionalism while maintaining high service standards
- Capture and maintain comprehensive CRM client data to expand the personal client book
- Uphold all visual merchandising guidelines to promote brand image throughout the retail environment
- Monitor sales performance against targets and KPIs, supporting stock management and inventory control
- Ensure compliance with company policies, procedures, and operational standards
Qualifications
- Minimum 3 years of sales experience in a luxury or high fashion retail environment
- Proven experience in ready-to-wear (RTW) and leather goods (LG) sales
- Fluent English language proficiency (essential); additional languages are advantageous
- Strong understanding of retail KPIs and sales metrics
- Excellent personal presentation with ability to serve as a visible brand ambassador
Skills
Experience
Minimum 3 years of professional sales experience in luxury retail, with demonstrated proficiency in ready-to-wear and leather goods categories and a proven track record of achieving or exceeding sales targets.
Workplace
This position is based in Madrid, Madrid, Spain.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Advisor», «Fashion Sales Consultant», «Brand Ambassador», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.