Marc Jacobs Sales Ambassador
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 13, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Sales Ambassador at Marc Jacobs London (Regent Street) – Part-time retail position in luxury fashion, 22.5 hours weekly.
Role & Responsibilities
- Embody and communicate the brand's DNA and values to customers and store team members, serving as a role model in appearance and conduct
- Welcome clients and create a comfortable shopping environment while educating them about brand heritage and product offerings
- Build and maintain long-term client relationships, capturing CRM details to develop a personalized client book
- Execute consultative selling by identifying client needs, introducing complementary products, and processing transactions with professionalism and confidence
- Maintain visual merchandising standards in alignment with brand guidelines to enhance the retail environment
- Support inventory management and stock control procedures
- Stay current with fashion trends and product lines through ongoing research and training
- Achieve and exceed individual sales targets while prioritizing client satisfaction and experience
- Ensure compliance with all company policies, procedures, and retail KPIs
Qualifications
- Minimum 3 years of sales experience in a luxury or high-fashion retail environment
- Demonstrated experience selling ready-to-wear and leather goods
- Fluent English language proficiency
- Strong understanding of retail key performance indicators (KPIs)
- Excellent personal presentation and grooming standards
Skills
Experience
Minimum 3 years of sales experience in a luxury or high-fashion environment, with proven success in selling ready-to-wear and leather goods. Strong passion for fashion and demonstrated commitment to exceeding sales targets while maintaining exceptional client service standards.
Workplace
This position is based in London, England, UK.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Associate», «Retail Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.