Marc Jacobs Sales Ambassador
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 3, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs Sales Ambassador (part-time, 15 hours) in London. Luxury retail position seeking experienced brand representative.
Role & Responsibilities
- Embody and communicate the Marc Jacobs brand image and values to customers and store team members
- Welcome and educate all clients about the brand, building and maintaining long-term client relationships
- Introduce complementary products and share comprehensive product knowledge to drive sales and exceed targets
- Maintain visual merchandising standards and store presentation in accordance with brand guidelines
- Process sales transactions professionally and gather client CRM details to develop a personalized client book
- Support stock control and management, staying informed on inventory across all product lines
- Remain current with fashion trends, product collections, and retail KPIs to drive business performance
- Adhere to all company policies, procedures, and brand appearance guidelines whilst demonstrating role model behaviour
Qualifications
- Minimum 3 years of sales experience in a luxury or high fashion retail environment
- Demonstrated experience selling ready-to-wear and leather goods
- Fluent English language skills (additional languages advantageous)
- Strong understanding of retail KPIs and sales performance metrics
- Excellent personal presentation and commitment to brand standards
- Proven ability to achieve and exceed sales targets whilst maintaining client focus
Skills
Experience
Minimum 3 years of progressive sales experience in a luxury, high fashion retail environment, with hands-on expertise in selling ready-to-wear and leather goods. The ideal candidate demonstrates a proven track record of achieving and exceeding sales targets while maintaining exemplary client relationships and brand representation.
Education
No formal education requirements specified; however, a background in fashion merchandising, retail management, or related discipline is advantageous.
Workplace
This position is based in London, England, UK.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Brand Ambassador», «Retail Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.