Marc Jacobs Sales Ambassador
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 24, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Sales Ambassador at Marc Jacobs, London. Luxury retail role selling fashion and leather goods with 3+ years experience required.
Role & Responsibilities
- Embody the Marc Jacobs brand identity and cultivate brand passion among customers and store team members
- Uphold visual merchandising guidelines and maintain exemplary store standards to reinforce brand image
- Welcome and educate all clients, fostering meaningful relationships to create an exceptional customer journey
- Identify client needs and present complementary products with expert product knowledge to drive sales and achieve targets
- Process transactions with confidence and professionalism whilst gathering customer CRM data to expand client relationships
- Stay current with fashion trends and product lines through continuous research and training
- Monitor stock management and support inventory control procedures
- Maintain strict adherence to company policies, dress codes, and appearance guidelines representing the brand at all times
Qualifications
- Minimum 3 years' experience in sales within a luxury or high fashion retail environment
- Proven expertise in selling ready-to-wear and leather goods
- Strong understanding of retail key performance indicators (KPIs)
- Fluent English proficiency; additional languages advantageous
- Exceptional personal presentation and brand alignment
- Demonstrated commitment to exceeding sales targets whilst prioritizing client experience
Skills
Experience
Minimum 3 years of sales experience in a luxury or high fashion environment, with demonstrated expertise in selling ready-to-wear and leather goods to discerning clientele.
Workplace
This position is based in London, England, UK.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Consultant», «Sales Advisor», «Luxury Retail Associate», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.