Marc Jacobs Sales Ambassador
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 29, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs Sales Ambassador – London (Regent Street). Luxury retail, full-time, brand ambassador role.
Role & Responsibilities
- Embody and communicate the Marc Jacobs brand image and DNA to customers and store team members
- Lead by example and demonstrate role model behaviour consistent with brand values and dress code guidelines
- Reflect visual merchandising guidelines throughout the store to promote brand image
- Welcome all clients and create a comfortable shopping environment whilst educating them about the brand
- Build and maintain long-term client relationships and expand personal client book through CRM data capture
- Introduce complementary products and share comprehensive product knowledge to drive sales and achieve targets
- Process transactions in a confident and professional manner
- Support stock control and management activities
- Stay current with fashion trends and research all product lines to maintain expert knowledge
- Ensure adherence to all company policies and procedures
Qualifications
- Minimum three years' sales experience in a luxury or high fashion retail environment
- Demonstrated experience selling ready-to-wear and leather goods
- Understanding of retail key performance indicators
- Excellent personal presentation and professional demeanour
Skills
Experience
Minimum three years in luxury or high-end fashion retail sales, with direct experience in selling ready-to-wear and leather goods. Proven track record of building and maintaining client relationships and exceeding sales targets.
Education
High school diploma or equivalent; further fashion or retail qualifications are advantageous.
Workplace
This position is based in London, England, UK.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Sales Associate», «Client Advisor», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.