Marc Jacobs Sales Ambassador
Marc Jacobs is hiring a Sales Ambassador in London (Regent Street) to deliver exceptional client experiences and drive sales for ready-to-wear and accessories.
Overview
Marc Jacobs is an American luxury fashion house renowned for its design-led ready-to-wear, accessories and lifestyle collections. The brand operates an international retail network and is recognised for its bold creative identity, contemporary aesthetic and emphasis on experiential retail.
Role & Responsibilities
- Represent the Marc Jacobs brand in-store, embodying brand DNA, appearance standards and the customer-facing image at all times.
- Deliver an elevated client journey by welcoming customers, educating them on product collections and building long-term client relationships.
- Achieve and exceed individual sales targets through active selling, suggestive selling of complementary products and thorough product knowledge.
- Capture and maintain accurate client CRM details to grow the client book and support personalized clienteling.
- Support store visual merchandising guidelines to maintain brand presentation and enhance customer experience.
- Process transactions professionally and ensure compliance with company policies, cash handling and stock-control procedures.
- Monitor personal and store performance against Retail KPIs and contribute to inventory management and loss prevention activities.
Qualifications
- Minimum 3 years' retail sales experience in a luxury or high-fashion environment.
- Proven experience selling ready-to-wear and/or leather goods (RTW / LG).
- Fluent spoken and written English; additional languages are advantageous.
- Strong personal presentation and ability to act as a visible brand ambassador.
- Target-driven orientation with demonstrated ability to meet and exceed sales objectives.
Skills
Experience
Minimum three years of hands-on sales experience within luxury or high-fashion retail, with demonstrable success in RTW and leather goods and familiarity with client relationship management.
Workplace
This position is based in London, England, UK. Cerulean lists 435 open roles in London, including 17 posted recently. The broader England area accounts for 543 active listings on Cerulean, 18 of which are new. In UK as a whole, Cerulean currently features 570 open positions, with 19 posted this week.
Culture
The brand cultivates a creative, design-led environment where individuality and strong commercial performance are valued. The workplace is fast-paced and retail-focused, with emphasis on client service excellence and visual presentation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.