Marc Jacobs Sales Ambassador

Location
Employment Full-time
Seniority Entry-Level
Posted Mar 6, 2026
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Join Marc Jacobs in London as a Sales Ambassador. Enhance customer journeys and build client relationships in a luxury fashion environment.

Overview

Marc Jacobs, a distinguished name in the fashion industry, is renowned for its innovative designs and unique style. As part of the LVMH conglomerate, Marc Jacobs offers a dynamic and creative work environment, fostering growth and excellence in the luxury sector.

Role & Responsibilities

  • Serve as a passionate and knowledgeable Brand Ambassador, embodying the brand's image and values.
  • Enhance customer service standards to ensure an exceptional client journey.
  • Reflect visual merchandising guidelines to promote the brand image.
  • Build and maintain strong client relationships to drive sales and achieve targets.
  • Educate clients about the brand and introduce complementary products.
  • Process sales confidently and professionally while gathering client CRM details.
  • Stay updated on fashion trends and product lines to enhance product knowledge.
  • Support stock control and management.
  • Adhere to company policies and procedures.

Qualifications

  • Minimum of 2 years' experience in luxury sales, particularly in high fashion.
  • Experience in selling ready-to-wear and leather goods.
  • Strong passion for fashion and sales.
  • Commitment to achieving and exceeding sales targets with a client-focused approach.
  • Excellent personal presentation as a Marc Jacobs Brand Ambassador.
  • Understanding of retail KPIs.
  • Fluency in English; additional languages are advantageous.

Skills

Exceptional customer service and client relationship management skills. Strong communication and interpersonal abilities. Proficiency in sales techniques and product knowledge. Ability to work effectively in a team and independently. Attention to detail and adherence to brand guidelines.

Experience

A minimum of 2 years' experience in luxury sales, particularly in high fashion, is required.

Workplace

This position is based in London, England, UK. Cerulean lists 435 open roles in London, including 17 posted recently. The broader England area accounts for 543 active listings on Cerulean, 18 of which are new. In UK as a whole, Cerulean currently features 570 open positions, with 19 posted this week.

Culture

Marc Jacobs fosters a creative and dynamic work environment, encouraging innovation and excellence. The brand values individuality and style, making it an inspiring place for fashion enthusiasts to thrive.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.