Marc Jacobs Sales Ambassador

Employment
Part-Time
Seniority
Entry-Level
Posted
Jul 16, 2026

About Marc Jacobs

Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.

Marc Jacobs Sales Ambassador (Part-Time, 20 hrs/week) at Las Rozas Village, Madrid. Luxury retail role for experienced fashion sales professionals.

Role & Responsibilities

  • Embody and communicate the Marc Jacobs brand identity, instilling passion and pride in colleagues and customers alike
  • Cultivate lasting client relationships by welcoming customers, educating them about brand heritage and collections, and maintaining comprehensive CRM records
  • Drive sales performance by introducing complementary products, sharing in-depth product knowledge, and processing transactions with confidence and professionalism
  • Uphold visual merchandising standards to reflect brand guidelines and enhance the overall in-store aesthetic
  • Stay current with fashion trends and product developments through continuous research and self-education
  • Support inventory management and stock control operations
  • Adhere to all company policies, procedures, and dress code standards as a visible brand representative

Qualifications

  • Minimum 2–3 years of proven sales experience in a luxury or high-fashion retail environment
  • Demonstrated experience selling ready-to-wear and leather goods
  • Strong understanding of retail key performance indicators (KPIs)
  • Fluent English proficiency; additional languages advantageous
  • Exceptional personal presentation and commitment to brand ambassador standards

Skills

Client relationship management Luxury sales techniques Product knowledge development Visual merchandising compliance CRM systems Inventory management Fashion trend awareness Customer service excellence

Experience

Minimum 2–3 years of professional sales experience in a luxury, high-fashion retail setting, with demonstrable success in ready-to-wear and leather goods categories.

Education

No specific formal education requirement stated; secondary education or equivalent assumed.

Workplace

The successful candidate will be located in Las Rozas de Madrid, Madrid, Spain, with easy access to Madrid.

Culture

Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Ambassador», «Brand Advisor», «Sales Consultant», «Luxury Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Marc Jacobs

Marc Jacobs Sales Ambassador

Las Rozas de Madrid, Spain

Continue to the application.