Marc Jacobs Sales Ambassador
- Employment
- Part-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 23, 2026
About Marc Jacobs
Marc Jacobs is a globally recognised fashion house founded by designer Marc Jacobs, known for progressive ready-to-wear, accessories and leather goods. The brand operates a network of flagship stores and boutiques internationally and cultivates a creative, trend-driven retail identity that values design, high-touch client service and elevated in-store experiences.
Marc Jacobs seeks a Sales Ambassador (part-time) in La Roca, Barcelona. Deliver exceptional client service and drive sales for the Marc Jacobs store.
Role & Responsibilities
- Act as a brand ambassador: embody Marc Jacobs’ image and DNA, adhere to appearance guidelines and inspire passion for the brand among customers and colleagues.
- Deliver an exceptional client journey by welcoming clients, educating them on product and brand heritage, and building long-term client relationships.
- Achieve and exceed individual and store sales targets through consultative selling, product recommendations and cross-selling complementary items.
- Capture and maintain accurate client data in the CRM to grow the client book and support personalized clienteling activities.
- Maintain visual merchandising standards and ensure the store reflects brand VM guidelines to promote the brand image.
- Support stock control and store operational procedures, ensuring compliance with company policies and loss-prevention measures.
- Keep product knowledge and fashion trend awareness up to date through continuous research and internal training.
Qualifications
- Minimum 3 years’ experience in luxury or high-fashion retail (selling ready-to-wear and leather goods preferred).
- Proven ability to meet and exceed sales targets while delivering an elevated client experience.
- Excellent personal presentation and strong alignment with the Marc Jacobs brand image.
- Fluent spoken English; additional languages are an advantage.
- Solid understanding of retail KPIs and basic stock-control procedures.
Skills
Experience
Minimum 3 years of sales experience within a luxury or high-fashion environment, with direct experience selling ready-to-wear and leather goods and a demonstrated track record of building client relationships and achieving sales targets.
Education
Secondary education or equivalent; vocational training in retail or fashion is advantageous.
Workplace
The successful candidate will be located in Barcelona, Catalonia, Spain.
Culture
Marc Jacobs fosters a creative, design-led retail culture that emphasises individuality, high standards of client service and a fast-paced commercial mindset. Store teams operate with strong attention to brand image and visual expression while prioritising personalised client relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Personal Shopper», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.