Marc Jacobs Sales Ambassador

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Location
Spain
└Catalonia
└Barcelona
Employment
Part-Time
Seniority
Mid-Level
Posted
Mar 30, 2026

About Marc Jacobs

Marc Jacobs is an American luxury fashion house with a strong creative identity and a global retail footprint. Renowned for its ready-to-wear, accessories and lifestyle collections, the brand operates boutiques and concessions worldwide and prioritizes design-led merchandising and elevated client experiences.

Marc Jacobs is hiring a Part-time Sales Ambassador in Barcelona to drive RTW and leather-goods sales and deliver exceptional client service.

Role & Responsibilities

  • Act as a visible brand ambassador who embodies Marc Jacobs’ image, values and dress code, inspiring passion for the brand among customers and colleagues.
  • Deliver an exceptional client journey: welcome clients, assess their needs, educate them about the brand and build long-term relationships to grow a personal client book.
  • Achieve and exceed individual sales targets through consultative selling, cross-selling complementary products and confidently processing transactions.
  • Maintain and apply visual merchandising guidelines to uphold store presentation and enhance the luxury environment.
  • Capture accurate CRM data for all client interactions and use clienteling techniques to drive repeat business.
  • Keep product knowledge current across ready-to-wear and leather goods; monitor market and fashion trends to inform sales conversations.
  • Support stock control, inventory procedures and compliance with company policies and loss-prevention standards.

Qualifications

  • Minimum 3 years of proven sales experience in luxury or high-fashion retail.
  • Experience selling ready-to-wear and leather goods (RTW / LG).
  • Fluent Spanish (spoken and written) is essential; additional languages are advantageous.
  • Track record of meeting or exceeding sales targets and understanding retail KPIs.
  • Impeccable personal presentation and professional conduct aligned with brand standards.
  • Strong clienteling and CRM discipline with attention to detail in data capture.

Skills

Clienteling CRM Visual Merchandising Retail KPI monitoring Product knowledge (RTW & leather goods) Consultative sales techniques Stock control

Experience

At least 3 years of sales experience within luxury or high-fashion retail, including direct experience with ready-to-wear and leather-goods assortments and a proven ability to develop and retain high-value clientele.

Education

High school diploma or equivalent; vocational training in fashion retail or selling techniques preferred.

Workplace

The successful candidate will be located in Barcelona, Catalonia, Spain.

Culture

The Marc Jacobs retail environment is creative, fashion-forward and client-centric, blending high design with attentive service. Teams operate in fast-paced boutique settings where personal initiative, polished presentation and collaboration are valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Ambassador», «Client Advisor», «Luxury Sales Consultant», «Store Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.