Marc Jacobs Sales Ambassador
Marc Jacobs is hiring a Part-time Sales Ambassador in Barcelona to drive RTW and leather-goods sales and deliver exceptional client service.
Overview
Marc Jacobs is an American luxury fashion house with a strong creative identity and a global retail footprint. Renowned for its ready-to-wear, accessories and lifestyle collections, the brand operates boutiques and concessions worldwide and prioritizes design-led merchandising and elevated client experiences.
Role & Responsibilities
- Act as a visible brand ambassador who embodies Marc Jacobs’ image, values and dress code, inspiring passion for the brand among customers and colleagues.
- Deliver an exceptional client journey: welcome clients, assess their needs, educate them about the brand and build long-term relationships to grow a personal client book.
- Achieve and exceed individual sales targets through consultative selling, cross-selling complementary products and confidently processing transactions.
- Maintain and apply visual merchandising guidelines to uphold store presentation and enhance the luxury environment.
- Capture accurate CRM data for all client interactions and use clienteling techniques to drive repeat business.
- Keep product knowledge current across ready-to-wear and leather goods; monitor market and fashion trends to inform sales conversations.
- Support stock control, inventory procedures and compliance with company policies and loss-prevention standards.
Qualifications
- Minimum 3 years of proven sales experience in luxury or high-fashion retail.
- Experience selling ready-to-wear and leather goods (RTW / LG).
- Fluent Spanish (spoken and written) is essential; additional languages are advantageous.
- Track record of meeting or exceeding sales targets and understanding retail KPIs.
- Impeccable personal presentation and professional conduct aligned with brand standards.
- Strong clienteling and CRM discipline with attention to detail in data capture.
Skills
Experience
At least 3 years of sales experience within luxury or high-fashion retail, including direct experience with ready-to-wear and leather-goods assortments and a proven ability to develop and retain high-value clientele.
Education
High school diploma or equivalent; vocational training in fashion retail or selling techniques preferred.
Workplace
The successful candidate will be located in Barcelona, Catalonia, Spain. 90 luxury roles are listed in Barcelona on Cerulean, 1 posted in the last 48 hours. Across the Catalonia region, Cerulean lists 107 open positions — 1 listed in the past two days. Cerulean currently advertises 280 open roles in Spain, including 2 added in the last 48 hours.
Culture
The Marc Jacobs retail environment is creative, fashion-forward and client-centric, blending high design with attentive service. Teams operate in fast-paced boutique settings where personal initiative, polished presentation and collaboration are valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.