Marc Jacobs Sales Ambassador

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Location
Spain
└Catalonia
└Barcelona
Employment
Full-Time
Seniority
Mid-Level
Posted
Mar 22, 2026

About Marc Jacobs

Marc Jacobs is an internationally recognised American luxury fashion house known for its contemporary ready-to-wear, accessories and lifestyle offerings. The brand is celebrated for a distinctive aesthetic that blends modernity with irreverent creativity, and its retail operations prioritise high-touch client service and product expertise within the global luxury market.

Marc Jacobs Sales Ambassador — ECI Barcelona. Full-time luxury retail role focused on clienteling, RTW & leather goods sales; Spanish required.

Role & Responsibilities

  • Act as a visible brand ambassador, embodying Marc Jacobs’ image and DNA through appearance, behaviour and service.
  • Deliver an exceptional client journey through welcome, personalised consultation, and ongoing relationship-building (clienteling).
  • Execute visual merchandising guidelines to present product assortments in line with brand standards.
  • Drive sales performance by educating clients on product lines, recommending complementary items, and meeting individual and store targets.
  • Process transactions accurately and professionally; capture client data for CRM to expand the client book.
  • Maintain up-to-date product knowledge and monitor fashion trends to inform selling conversations.
  • Support stock management and loss-prevention procedures; ensure adherence to company policies and store controls.

Qualifications

  • Minimum 3 years’ experience in luxury or high-fashion retail sales (ready-to-wear and leather goods experience required).
  • Proven track record of meeting or exceeding sales targets and working with Retail KPIs.
  • Fluent Spanish is essential; additional languages are advantageous.
  • Impeccable personal presentation and ability to represent the Marc Jacobs aesthetic.
  • Strong commitment to client service and to building long-term client relationships.

Skills

Clienteling Visual Merchandising CRM (client data capture) Retail KPIs Product Knowledge (RTW & leather goods) Point of Sale (POS) systems Stock control and inventory procedures Upselling and consultative selling techniques

Experience

Minimum 3 years’ experience in luxury or high-fashion retail sales with demonstrable success in client acquisition, clienteling and achieving sales targets; experience selling ready-to-wear and leather goods is required.

Education

High school diploma or equivalent; vocational training or qualifications in fashion, retail or customer service are a plus.

Workplace

The successful candidate will be located in Barcelona, Catalonia, Spain.

Culture

The retail environment emphasises creativity, polished presentation and high standards of client service consistent with a contemporary luxury fashion house. Teams are client-focused and collaborative, with an expectation of professionalism and brand advocacy on the shop floor.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Marc Jacobs, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Personal Sales Consultant», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.