- Location
- Burlington Massachusetts USA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $17–18/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 14, 2026
About Marc Jacobs
Marc Jacobs stands as an influential New York fashion house, celebrated for its irreverent creativity, cultural intuition, and enduring impact on contemporary luxury. As an employer, the brand offers a dynamic environment where design excellence, craftsmanship, storytelling, and commercial innovation converge. Its teams are encouraged to think boldly, challenge convention, and contribute to a distinctive universe spanning ready-to-wear, accessories, beauty, retail, and global brand experiences. With a heritage rooted in individuality and artistic freedom, Marc Jacobs attracts talent who value originality, collaboration, and pace, while offering opportunities to help shape the evolving language of modern fashion.
Marc Jacobs seeks a part-time Sales Associate for its Burlington store in Burlington, Massachusetts, to drive sales, deliver an elevated client experience, develop client relationships, and support store operations. Compensation is $17–$18 hourly, depending on relevant skills and experience; benefits are offered if applicable.
Role & Responsibilities
- Drive sales and service by delivering an exceptional client experience, engaging in clienteling, and assisting with store operations.
- Consistently achieve or exceed individual and store sales targets and other commercial KPIs.
- Keep the store guest-ready, creating an environment where clients feel comfortable, welcomed, and free to be themselves.
- Build sales and achieve KPIs by serving as an expert resource for styling, seasonal trends, and product knowledge.
- Guide clients through the stages of the client journey and demonstrate the core behaviors required to deliver a distinctive, elevated experience that drives repeat business.
- Demonstrate in-depth knowledge of the Marc Jacobs Universe, including its products, Brand DNA, and pillars.
- Capture client data by developing new and existing client relationships.
- Initiate regular client contact and promptly follow up on sales, events, and client inquiries.
- Foster collaboration and open communication with colleagues and management.
- Maintain a curious, learning-oriented attitude by continually seeking and receiving feedback from colleagues and management.
- Keep the sales floor and stockroom well organized.
- Adhere to all company policies and procedures.
Qualifications
- At least 1 year of experience in retail, sales, or an industry-adjacent role focused on customer service.
- Experience generating sales and building and developing client relationships.
- Demonstrated verbal and written communication skills.
- Delivers excellence by demonstrating passion and empathy for clients and anticipating and exceeding their expectations.
- Cultivates an entrepreneurial spirit by embracing change and new opportunities while remaining true to Marc Jacobs DNA.
- Creative and innovative, promoting curiosity, diversity, and collaboration and remaining open to disruptive ideas.
- Excellent organizational, follow-up, and time-management skills.
- Passion for the Marc Jacobs brand and product offering.
- Computer skills, including operating a POS and navigating the Microsoft Office suite.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Skills
Experience
At least 1 year of experience in retail, sales, or an industry-adjacent role focused on customer service.
Workplace
The role is situated in Burlington, Massachusetts, USA — conveniently close to Boston.
Explore jobs in Massachusetts or in the USA.
Compensation
The base compensation for this position ranges from USD 17 to USD 18 per hour.
Benefits
If applicable, benefits include paid holidays, vacation time, sick and personal time, medical, dental, and vision insurance, 401(k) matching, discounts on travel and entertainment through PerkSpot, discounts on Marc Jacobs products throughout the year, and access to discounts on other LVMH brands.
Culture
Marc Jacobs fosters a bold, creative workplace where individuality, experimentation, and cultural relevance are central to the brand’s energy. Employees are encouraged to bring an original point of view, collaborate across disciplines, and contribute to a fast-moving environment that blends luxury craftsmanship with contemporary fashion attitude.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.